Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! My device no longer supported - Android

I have a 2020 Motorola Moto 5G which the ebay app worked up until so many months ago this year and stopped. I have the latest android thanks to Lineage and have ran Lineage since 2021. Yet ebay says "This app wont work for your device" now when I try...

Update

App keeps asking to be updated but won’t update.

Cannot load pictures from iPhone to new listing

Anyone having trouble loading pictures from iphone to new listings?

Resolved! Pardon Our Interruption... eBay thinks I'm a bot

Hello I have seen this issue on past threads, but I haven't been able to resolve it from the answers given. Hoping someone will have another resolution! I have switched to a new phone (Huawei P30 Pro) and have not been able to log into the app. I get...

IOS app does not upload listing images

Hi, I was trying to upload images to a listing using the eBay app. The app has been updated. When going to upload images, where the screen has + boxes and says “add detail”, and provides the new option for video, when going to image select and select...

"Network Error, Please Try Again" App Issue, PLEASE HELP!

Hello everyone, I have been receiving the "Network Error, Please Try Again" error since last night. I've cleared the cache for the app, uninstalled/reinstalled the app, and restarted my device and yet I'm still unable to get in. I've gotten in contac...

Some searches not working in the iPad app since the 6.222.0 update

These searches work fine on my iPhone app and in a browser. It not all my saved searches but enough to be annoying. Here are two that aren’t working:line of trade (xxxl,3xl)jim green boots -vans

Saved searches in iPhone app

Saved searches return no results in the app, but the same saved search produces many results using safari/browser. specifically searching for cars in cars and trucks category

Turning off eBay Live Notifications

Does anyone know how to turn this off? I didn't see it in my notifications area but I am tired of getting spammed with live notifications. Thanks

My eBay > Collection Feature Issues / Questions

Excited about the new(?) Collection features for sports cards in My eBay on the app, but running into some issues:1. When I update a card the purchase price is reset to 0 unless I also retype the purchase price when I'm updating.2. Adding cards manua...

Buying: Item Location set to UK Only but listings from outside the UK showing

Hello,When I set my Item Location to be “UK Only”, I am still seeing listings from multiple different countries outside of the UK.I have double checked and my location is set to UK and the item location is indeed set to UK Only.I am using the app on ...

App not loading photos

Is anyone having issues adding pictures from your library to a new listing? Since I updated the APP yesterday, I can no longer add pictures from my iPhone library. i have allowed full access to my photos, turned the phone on and off, and still no joy

E.bay gone with august update....i too have ios15

Going round in circles here opening app. Told to update. Go to update... Will not update and just option to open then told to update.....trying to delete app and get older version doesn't work. Will not update or provide a version for anything older ...

eBay app

iOS 15.8.3iphone 6sPlusthe eBay app won’t update for this combination so I can’t log onto eBay now

App issue PlayStore

The app no longer starts after the new Google Play update!!!Error message: My device is not supported for the app!All other apps like banking, email, Amazon, etc. work!Device: **Xiaomi Mi 11 Ultra**- Android version: **Android 14**- Error description...