Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Selling: Picking a shipping service and price keeps going back to zero

I am still unable to do anything from my phone on this **bleep** app...I cant make simple changes to shipping, everytime I try and pick a shipping service and put a price it goes back to zero as if I'd done nothing prior

App does not refresh as often as needed

I got a new pixel 3 phone and the app when you look up any category it only refreshes ever 10 seconds. My old I phone 6 it refreshes ever second. Also when you leave up ebay and put the phone in sleep mode and come back in ebay it will not refresh at...

Good Til Cancel Fees - Change is Required

Now if you want to make changes to "Good Til Cancel" sales you are charged a fee. So if you want to lower your price or change the description (maybe from a mistake), eBay charges the user a fee. eBAY - STOP! If you want to chase us all away, then co...

Old Purchases Still Show on iPhone App

For several releases now, when I go into the iPhone app, go into My eBay, and tap Purchases, I see not only my current purchases, but also the old purchases that have LONG since been delivered.....AND are "hidden" on eBay's web page. This is annoying...

problem with app, no postage showing

After updating to the latest ios version, my ebay app does not show postage options when listing an item

Why is there still not proper support for the iPad Pro 11"

The iPad Pro 11" has been out for months now and there has been at least two eBay app updates, but it still doesn't support the new resolution, leaving black borders around the edges - looks terrible!!!

New 5.27.5 update deleting my description

New 5.27.5 update deleting my item description and automatically entering some random description.

Ebay app closing when listing

Have latest version but it keeps kicking me out!

Can’t remove items from basket in app

The title says it all. Since updating the app I can no longer remove items from my basket, only save for later. Is there a way of removing items that isn’t obvious as it is quite inconvenient?

The new update is so bad I’ve stopped using it.

I’ve been an active seller on eBay for a few years now and found the app to be easy and simple to use. However, the app now features ‘recommendations’ instead of automatically filling in my usual postage rates etc. so every time I list something I ha...

App Crashing

eBay App is always crashing, I have all the latest iOS updates and the newest version of your eBay app, When I am using your eBay app on any of my iPads I only get about 5 to 15 minutes at a time and then it shuts down and goes to my home screen, Wha...

Quick question on OFFERS

I went to relist an unsold item in the app. Offers were OFF from the previous listing. I hit submit but when I viewed the listing it had offers placed on it. Do I have to revise each listing to ensure offers are turned off??

Ebay apps delteting item descriptions and replacing them with random information

Every time I relist an item since the app update it deletes the pre written description and replaces it with a copy of the title, even when I re write the description it deletes it and replaces it with its own version. Two pictures attached, 1st is t...

Only one photo uploading to drafts

I’m trying to post something but when I choose to upload photos from my library and I select them it only uploads one picture not all of them. I’ve tried to delete app and reinstall but issue still persists. Fix this issue please!