Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

How to remove unavailable items from my purchase history?

Hi, there!a few menth ago, suddenly the unavailable items in my purchase history appeared all the items from 2016 to 2018. I dont know why and it seems that there is no way to delete or remove those it items. I guess it is an glitch of the database e...

eBay app not allowing me to sign in.

I am trying to sign in on eBay app for iOS. Every time I try this, the screen of the app goes black. I have already contacted Apple support and even after restoring the iPad to factory’s settings the issue still persists. Can anyone help sort out thi...

User avatar by Explorer
  • 309 Views
  • 0 replies
  • 0 helpful

MAY NOT SELL REVISE IT MESSAGE

45 listings may not sell???? .......and those 45 listings now have a sign/message/label on them saying to attract more buyers lower the price. May I ask you (eBay) how you know that something may not sell? It all sounds kind of suspicious to me. How ...

Double listing

When I go to my active listings and tap on "find" so I can search my listings... I will type in "Reebok" and my one and only Reebok listing pops up. If I go into that Reebok listing and then exit out then there are TWO identical listings showing. I w...

notification issue

Just recieved a push notification for an item ending in 15 minutes which I have watched for days.Went straight to the listing to see the current bid, and it counted down 3,2,1 as I watched it end!What's the point of a 15 minute reminder that sends in...

ARE THERE LAWS THAT PROTECT SELLERS?

Are there laws that protect us, the sellers, from someone going into our stores, our items and changing things without our permission, without our consent? I called eBay and asked the customer service representative....are you allowed to go into my s...

eBay app not showing in android recent apps

The eBay app does not show in recent apps. I can see that this issue has been raised before but still no fix. It doesn't seem as though the app closes completely; when I reopen the app, my place is saved. So it seems that is being held in memory but ...

User avatar by Pathfinder
  • 1067 Views
  • 1 replies
  • 1 helpful

How to access business policies through app?

Is there a way to utilize business policies through the app? we do most of our listing using the app but every listing seems to generate a new business policy which has to be overridden on the desktop. is this a possible upgrade?

Manually ending Good Til Canceled sold items

Hi, whats going on with good til canceled, im forced to list in this format only, its a massive inconvenience, after every sold item i have to end listings manually, im trying to grow the shop but this glitch is just making things impossible. The str...

ABOUT BEST OFFER

After I repost an item I have to go back into that item listing to revise it and turn the best offer OFF. After ten days of being posted the best offer automatically turns ON. PLEASE CHANGE THIS. PLEASE please PLEASE CHANGE BEST OFFER DEFAULT TO OFF ...

eBay bucks

it always shows eBay bucks when I purchase. Where are they located? 

Best offers on BIN items not even working on Android now

Android version 5.27.1.2, the best offer switch is not even working on the app anymore. I turn it on with or without a value and it immediately turns it back off. This app gets on getting worse and worse. Does anyone do QA on the app anymore??? Right...

Can’t delete old purchases

For over a month my old purchases continue to pop up on my app in chronological order. I can’t swipe them to delete or hide them. And now for the last two weeks I can’t delete or hide my newest purchases. Please help!!!

User avatar by Not applicable
  • 344 Views
  • 0 replies
  • 0 helpful

Active listings Not Loading!!!!!!

Like others have reported. I can't manage my listings because of this issue. A multi-million dollar corporation should have issues like this within minuets to hours of the problem surfacing.I don't understand what the problem is here have one of your...

Cannot see my other watch lists

I have a couple watch lists created for different items and different occasions. But in the app I can only ever see the primary default watchlist, and there doesn’t seem to be a means to view the other lists in the my eBay/account account tab. Is thi...

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