Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! App 6.10.1.2 can't bid.

On Android version 10 Motorola phone. Latest ebay app update will not let me bid. Hit place bid button and does nothing. Removed cache and data. Removed app. Rebooted phone and reinstalled app. Same result.

Resolved! New update

Unable to place bid on any item since latest app update on 5th Feb. Anyone else with same problem. Is it possible to uninstall the latest update?

Purchase

My card is not accepted. Message always says to try again.

Resolved! Unable to bid on any item

Unable to bid on any items.Reinstalled app and restarted but same issue.App version 6.10.12

Buy again History on app

Why can’t I delete my buy again history ?

Photos

Having trouble adding photos

Stop spamming me over “ Saved Items “

I dont recall saving an item on “ Save items “ section. Ebay keep spamming me leading to accidentally hit the buy button of an item you didn't even visit. How do you stop this ? This is harassment! it happened few times already. I cleared my recently...

Accessing eBay bucks on a cellphone

I hv earned eBay bucks but are "not available" at checkout cuz they no longer show on my iPhone. To access I must enter a 13-digit redemption code. How do I get that? Customer svc says I hafta use a desktop which I don't hv

Can’t Save Item

My eBay app will not let me save an item/draft for something to sell later.

Verification

I’m not able to verify my information .

Notifications

Wont let me turn on notifications on my I pad .... they were working fine previously

Credit decline

This is crazy the keep declining all my credit cards spoke to 4 people on phone and they all said it was fixed. This restriction this is total **bleep**

Purchased items

For a few weeks not I have not been able to get the purchased items to open, load. Please pleas help me.

No seller view phone

Why is there no seller screen on the phone app

Watching list

Every time I click on my Watching List the list keeps changing from ending soonest to newly listed, I have checked the drop down menu and have ending soonest checked. It’s becoming very annoying