Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

The new way to pay

I would wish they send a email showing how they paid and than when it clears and should not tell us to ship when payment is processing,only should ship now when payment has cleared, and easier way to see how they paid and status, though I do like eba...

Buyers items sent to wring buyers.

I have two tops purchased and the wrong ones sent to 2 buyers. I have received the wrong item back from one buyer but she does not have an account for refunding money. Please help.

I can’t see whose been bidding

On my active listing page it’s showed I have watchers and people bidding but when I go to my bids and offers it says there’s nothing. I don’t know what to do or how to fix it.

Mobile app not working after recent upgrade

Mobile app not working after recent upgrade. If the app automatically puts in a brand name that is incorrect, it does not allow me to change it. It freezes up and I can do nothing else with that listing. I have tried deleting the app, powering off my...

Sold item delivery status

Hello,the app does not display sold item’s delivery status or “leave feedback” prompt, after I partially refunded the buyer.

Business integration

I integrated my business with my eBay account. I can no longer access my previous listings before the integration. It seems my new listings from my website has taken the place of the other listings. Also using some of the descriptions from them as we...

My eBay doesn’t filter properly after deleting listing

When I go into My eBay the listings are sorted properly on ending soonest like I prefer but when I delete anything from the list it sorts them all differently. It still says that ending soonest is the sort, but it is not, so I change to another sort ...

Payment

I don’t know where to go for the payment since having to add my bank. paypal was so much easier. I need to ship an item but can’t figure out where the payment is that was sent to me.

Can’t get payment to go threw

Can’t get payment togo threw I have tryed didn’t cards and it still won’t work ? Help

I can’t confirm PayPal

I can’t confirm my PayPal so that is stopping me from list an item.no pay pal botton under account setting.

Having issues

needs to be fixed otherwise I’m filling a lawsuit with the attorney

Hacked

Someone has changed my address to the United States and I cannot get rid of it what do I do

How to stop overseas sellers from lying about their location?

EBay does nothing about sellers—mainly if not all of them Chinese—from lying about their product and shipping-from location. Invariably, these sellers will list their location as *Sometown, Somestate, USA”. Then, apparently eBay’s delivery estimate a...

Take action after reviewing

The app showing me that I have to take action after reviewing the details of the opened case and after I pushed the linked button to do so it’s simply bringing me back to the main window which is happening in a loop… I attached the picture of the sc...

Items I didn’t sell

I’m getting notifications about items I supposedly have sold. I don’t have anything for sell. I don’t know anything about this! Please investigate. Thank you, Susan Barnes