Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! eBay app

How I download eBay app to my phone...

User avatar by Pathfinder
  • 570 Views
  • 6 replies
  • 0 helpful

Help

PLEASE HELP!This app stopped working yesterday so I had to uninstall and then reinstall it even though it is working again now I can no longer send or reply to messages as tje arrow in the top right hand corner of the screen that you click to actuall...

Sharing

Have trouble sharing on social media any information plz how too fix. Ty

Search autocorrect

Please turn off the autocorrect for the search bar, or make a default that if the same exact words are typed into the search bar twice or three times the autocorrect will stop trying to tell me what I am searching.

Android version of cell phones not searchable

Why is the Android version of cell phones not searchable? It is often not even stated in the listings. And when I email sellers I get replies saying they do not know. Also when I search for 5G phones I get a lot of results which are not 5G at all. Th...

Messaging update is not working well

Ever since you updated the app a few weeks ago and gave the new messaging feature. I hate it. The texting style is great. However if i need to click on the item as it shows on the top of the message it does nothing. So then i have to go and search th...

Unable to purchase UPS shipping through iOS

Is there a reason I can't select UPS shipping while purchasing shipping? I can pick UPS as a shipper when I use the website on my laptop. However, while using the iOS app, I'm only allowed to selects USPS or FedEx. Any ideas?

User avatar by Adventurer
  • 333 Views
  • 3 replies
  • 0 helpful

Need Updated App

It keeps saying that I need to update to a newer version. When I try it will not allow me. I have the same app on other devices.

constant reverting to home screen

Ive been reading about this very issue they supposedly "address" however its been quite a few years and still we burdened with it today....and here it is 1. need to contact seller?2...insert your password for a second time3.... are you human do that ...

User avatar by Adventurer
  • 249 Views
  • 2 replies
  • 0 helpful

"Invisible" window

After upgrade to Kyocera DuraSport handset my eBay notifications do not link properly to the app. My last two handsets have been Kyocera and I had no issues with notifications or any other aspect of the app. When I click a notification link it is cle...

Feedback completed...

Is their somewhere that shows an item I bought, has already received feedback from me.The list of items I go through to provide feedback does "not indicate" if feedback "has already been provided".This would be most helpful as often one gets busy and...

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