Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Problem w/ IOS App — Tapping “Scheduled” under “Selling” Tab Takes You to “Active” Listings Instead

I’ve tried closing the app and reopening it, logging out and logging back in, and the glitch/problem still persists. I assume it stems from the recent updates to their format. Not certain if anyone else has encountered this problem, but it seems like...

App does not show all functions

I’ve just re-installing the app in my Samsung mobile and some functions have disappears, like “send offer” to buyer when before I always used it.On selling menu only 2 line information are shown when always this option show up more details (including...

Shipping recommendation

Hi! I’m having trouble with the shipping service in my listing? There is no option for USPS First Class mail. This is how I prefer to mail, but eBay recommended priority mail and I can’t change it! WHY? HELP?

User avatar by Explorer
  • 60 Views
  • 1 replies
  • 0 helpful

Error 9999

After spending two hours trying to figure out how to get a message to eBay and still failed they are shocking when it when itAfter spending two hours trying to figure out how to get a message to eBay and still failed they are shocking when it comes t...

User avatar by Explorer
  • 2457 Views
  • 1 replies
  • 0 helpful

Application update

Hi, selling tab on iPhone and iPad still not working, it keeps on loading and after a while state server connection error, do we have any updates please?regardsMalta

User avatar by Pathfinder
  • 40 Views
  • 0 replies
  • 0 helpful

Scheduled Listing Not Showing on IPhone

I am unable to see my Scheduled Listings on my phone. When I click Scheduled Listings it shows me my Current Items for sale. I have latest update and yesterday deleted and reloaded the app with same results. Please note: I can see my Scheduled items ...

User avatar by Adventurer
  • 106 Views
  • 1 replies
  • 0 helpful

Purchase History

Will Not Let Me Delete Purchase History Everytime I Select Delete They Do Not Go Away

User avatar by Enthusiast
  • 45 Views
  • 1 replies
  • 0 helpful