View your listing not working on Android

[fieldguide89]

When I receive a message about a product I am selling, I am unable to view the product by clicking the blue "View your listing" button at the bottom of the message. It brings me to a page that says "This listing is Active" but does not show me the listing. I must manually go into my active items, and search for the item. This is a recent error i've been getting. Using Android, on Galaxy S22 Ultra. The app is the latest version.

[eburtonlab]

You may want to post this on the Android App board -- there are eBay folks that read and respond there to app issues:

https://community.ebay.com/t5/Android-App/bd-p/androidapp

[elizabeth@ebay]

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@fieldguide89 wrote:

When I receive a message about a product I am selling, I am unable to view the product by clicking the blue "View your listing" button at the bottom of the message. It brings me to a page that says "This listing is Active" but does not show me the listing. I must manually go into my active items, and search for the item. This is a recent error i've been getting. Using Android, on Galaxy S22 Ultra. The app is the latest version.

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Hi @fieldguide89. Could you please share a screenshot of what you're seeing? Thank you.

[fieldguide89]

Elizabeth,

This is affecting viewing items through the messaging system. The first photos is of the message, the second photo is the landing page after I click the blue "View my listing" button.

This issue only appears to be affecting listings of mine with multiple quantities.