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View your listing not working on Android

When I receive a message about a product I am selling, I am unable to view the product by clicking the blue "View your listing" button at the bottom of the message. It brings me to a page that says "This listing is Active" but does not show me the listing. I must manually go into my active items, and search for the item. This is a recent error i've been getting. Using Android, on Galaxy S22 Ultra. The app is the latest version.

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Re: View your listing not working on Android

You may want to post this on the Android App board -- there are eBay folks that read and respond there to app issues:

 

https://community.ebay.com/t5/Android-App/bd-p/androidapp

 

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Re: View your listing not working on Android


@fieldguide89 wrote:

When I receive a message about a product I am selling, I am unable to view the product by clicking the blue "View your listing" button at the bottom of the message. It brings me to a page that says "This listing is Active" but does not show me the listing. I must manually go into my active items, and search for the item. This is a recent error i've been getting. Using Android, on Galaxy S22 Ultra. The app is the latest version.


Hi @fieldguide89. Could you please share a screenshot of what you're seeing? Thank you.

Elizabeth,
eBay
Message 3 of 4
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Re: View your listing not working on Android

Elizabeth,

 

This is affecting viewing items through the messaging system. The first photos is of the message, the second photo is the landing page after I click the blue "View my listing" button.

 

This issue only appears to be affecting listings of mine with multiple quantities. 

 

Screenshot_20230125_122959_eBay.jpgScreenshot_20230125_122944_eBay.jpg

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