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Update app not working

Asking to update but won’t let it update 

Message 1 of 6
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Update app not working

@2012tasleem27 

For iOS 16 or later and Android 10 or later, follow the instructions here: How to update your eBay app

For older systems running iOS 15 or Android 9 or earlier, you can access eBay from a web browser on your device. Delete the eBay app so links open in your browser instead of the app.

Read more about OS compatibility updates: eBay UK Announcement

Message 2 of 6
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Update app not working

On Android 12, the Play Store says app is not compatible on my device.Screenshot_20250521-203043~2.pngScreenshot_20250521-210754~2.png

Message 3 of 6
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Update app not working

My first suggestion @klingsorn is to update Google Play. You're on an April 1 version but doing a quick search it looks like May 15 is the latest version.

 

I'd also check to see if your device supports an update to your Android 12 version as that looks like it may be out of date? I don't know what device you're using and whether it will support the last update which was:

Final release 12.0.0_r69 (SSV1.210916.103) / March 3, 2025

Message 4 of 6
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Update app not working

Screenshot_20250522-010841.png

Hard to update when Android says it is up to date. 

 

Message 5 of 6
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Update app not working

@klingsorn 

 

Here are some steps that Google recommends to clear your Google Play Services cache:

 

https://support.google.com/googleplay/answer/9037938?hl=en

 

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