eBay

cowbonetrail · ‎01-16-2019

Just wondering if there is anyway to have two usernames on the app? I recently set up a new account on Ebay for buying and selling a few things. I use the app with my primary account and have been just using Ebay mobile site for my new account. Just had a sell and there was no way to add tracking on mobile site, spent 45 minutes on phone with rep. and she couldn't help. Tried going to classic site but it kept sending me back to mobile version where there was no option to put in tracking. So it would be much easier if I could just use both accounts on the app. Any way to do that?

eburtonlab · ‎01-16-2019

@cowbonetrail

I don't think there is a way to have two accounts share the app other than signing out of one account and signing in to the other each time you want to switch, which would seem to be cumbersome and confusing at best.

It is certainly possible to use two different browsers, one for each account.

If you want to use the desktop site rather than the mobile site, see this helpful instructional post:

https://community.ebay.com/t5/Technical-Issues/Will-not-stay-in-Classic-Site-mode-listings-appear-in...

kris_pr · ‎01-16-2019

@cowbonetrail wrote:

Just wondering if there is anyway to have two usernames on the app? I recently set up a new account on Ebay for buying and selling a few things. I use the app with my primary account and have been just using Ebay mobile site for my new account. Just had a sell and there was no way to add tracking on mobile site, spent 45 minutes on phone with rep. and she couldn't help. Tried going to classic site but it kept sending me back to mobile version where there was no option to put in tracking. So it would be much easier if I could just use both accounts on the app. Any way to do that?

Thanks for the feedback. We will pass it on to the concerned team.