Sold item category missing.

[crdbrdmafia10]

Sold item category missing in search. Using an S20.  I deleted the app restarted the phone and downloaded the app again. v 6.73.0.2 

 I also tried making the font smaller because I read somewhere that the font size may be the problem. Still no luck. Thanks.

[velvet@ebay]

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@crdbrdmafia10 wrote:

Sold item category missing in search. Using an S20.  I deleted the app restarted the phone and downloaded the app again. v 6.73.0.2 

 I also tried making the font smaller because I read somewhere that the font size may be the problem. Still no luck. Thanks.

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Hi @crdbrdmafia10! Do you see it in the "More" section of the filters? If not, will you send a screen shot of what you're seeing? Thanks!

[crdbrdmafia10]

This is where it used to be.

 

[velvet@ebay]

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@crdbrdmafia10 wrote:

This is where it used to be.

 

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Thanks @crdbrdmafia10! Was this an image search? If so, do you also have the filter missing from a regular search also?

[crdbrdmafia10]

Wow, I did not notice that. It is only missing on the image search.

[crdbrdmafia10]

I do quite a few image search for specific items because it is much faster

[velvet@ebay]

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@crdbrdmafia10 wrote:

I do quite a few image search for specific items because it is much faster

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Thanks for following up @crdbrdmafia10. I reached out for more info and was told that this is a known limitation. While it's not currently on the roadmap to be implemented for image searches, they appreciate the feedback.  

[crdbrdmafia10]

I am not entirely sure what they mean by not on the road map. It was in the app the whole time it disappeared when they did the update. Just means somebody messed up. They need to fix it.

[eburtonlab]

I am not entirely sure what they mean by not on the road map.

That means eBay has no plans to add the feature back to the app for image searches.

You may be able to work around the missing "sold" option by starting with a non-image search, then selecting "sold" from the filter option and locking that selection. You may have to go to the "Customize" filter menu to enable lockable filters the first time. Lock the filter option by selecting the "sold" option and tapping the padlock icon until it locks and turns blue. Once the "sold" filter is locked, all searches will default to "sold" items. Then try your image search once again.

When you are done searching sold items, tap the padlock again to unlock or use the "sold" toggle to disable that filter option. You may have to start from a non-image search to see the option, though.