The eBay Community

Need help appealing my seller status

I have had an eBay store for over 20 years. It is a sideline hustle for me.I never understood why they were trying to be my parents/boss, telling me that my sellers performance was this or that, my sales were down or up and kept giving me sellers sta...

Resolved! What the heck?

We finally sold an item. Took it to the post office, same day. Got home and messaged the buyer with his tracking number. Two things struck me odd this morning. I find that ebay says Im late in shipping. THIS SIMPLY IS NOT TRUE. Yes - I didn't add a t...

I am a seller. I do not use tracking. If buyer does not leave feedback, when do I get paid?

I sell postage stamps to collectors and use postage stamps to mail most sales. For 73 cents, there is no tracking. EBay now HOLDS the buyers payment until they leave feedback. If they do not leave FB, how long are my funds held? Forever??

Language Barrier Made A Mess

I sold an item to a buyer who doesn't speak or read English, so he neglected to understand my item description before purchasing. I clearly stated "open box" and described what that entailed in the item description. I gave the buyer the option to can...

Resolved! Create New Account...Transfer Items?

Hi, If I create a new account can I transfer items to it? Yes, I want to do this because of an awful FB...the only one I have. *My 82 y/o mother maintains this account. Post retirement fun. Only now, with this experience, it's not. See: I did some re...

What If the posted and pictured listing differs from the description w.r.t. shipping?

I have purchased an item where the listing clearly lists a shipping charge, and the seller now wants to charge 9-10x the shipping charge, which I paid in good faith He points out the last line in a description for the claim that the buyer pays the ac...

I made a purchase of over $50 from a seller on eBay who kept the cash and did not send the item.

I am not happy with the service I received and I am not happy with eBay's new customer service. I got more results when I could talk to a human being then I could with a bot.Has this has happened to anybody else? Because eBay is totally taking the se...