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Shipping progress doesn’t update on app

When I click “track package” on the eBay app, it says “tracking provided” and no other progress. But the item has been delivered and positive feedback has been left on both ends. When I enter the tracking number into the shipping companies website, it confirms the item was delivered. Also when I put the tracking number into a third party tracking app (“parcel” app) it shows the item was delivered. 

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Shipping progress doesn’t update on app

@vintagekickscanada 

 

Thanks for posting this. Could you please email us a screen shot of the tracking inside the app, make sure it includes the carrier and tracking # so we can investigate this. Please email it to iosfeedback@ebay.com thanks.

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