10-31-2019 09:25 PM
I usually clone an auction to get something similar when I create a listing to sell an item. I always go into the shipping and change the package weight and dimensions and choose Calculated Shipping. When I finish that section I continue with descriptions or photos, then see the shipping is back to what it started at. All my changes are gone. It’s been doing this the last few months, I keep updating the app to see if it’s fixed but it keeps happening. Sometimes I don’t notice it’s changed when I finish the listing and the wrong shipping stays. Ios is updated to lastest as well as yesterdays update to the ebay app.
11-01-2019 03:21 PM
@mahjongmania wrote:
I usually clone an auction to get something similar when I create a listing to sell an item. I always go into the shipping and change the package weight and dimensions and choose Calculated Shipping. When I finish that section I continue with descriptions or photos, then see the shipping is back to what it started at. All my changes are gone. It’s been doing this the last few months, I keep updating the app to see if it’s fixed but it keeps happening. Sometimes I don’t notice it’s changed when I finish the listing and the wrong shipping stays. Ios is updated to lastest as well as yesterdays update to the ebay app.
Thank you for the report. Could you share an example of an item that you use to create a listing from so we can look into this further. You can post that here or email us iosfeedback@ebay.com.