Photo discrepancy between website and app

[gurlcat]

I have an item with 6 distinct photo views that show up correctly on the website, but on the app, the total is also 6 photos, but two of the actual images are completely missing, and two others are doubled.  I just noticed this, and for all I know it is the case for other listings (or worse, listings with just one image mulitplied X times the number of actual images I put in the listing), but before I even check and get furious about it, I would just like to know WHY such a thing can happen.  And of course, any solutions known. 

[mobile_feedback]

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@gurlcat wrote:

I have an item with 6 distinct photo views that show up correctly on the website, but on the app, the total is also 6 photos, but two of the actual images are completely missing, and two others are doubled.  I just noticed this, and for all I know it is the case for other listings (or worse, listings with just one image mulitplied X times the number of actual images I put in the listing), but before I even check and get furious about it, I would just like to know WHY such a thing can happen.  And of course, any solutions known. 

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Thanks for reporting this. Items should appear the same on both the website and the apps. Can you please share any screen shots of the missing / double image and share the item # so we can look into this.

[all-4-leyna]

This happens to me, as well. I believe it might be intermittent. I think it occurs when I change the order of the pictures using the iPhone app.