cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Open a c

How to open a case for a defective item received when it says no return ?

Message 1 of 2
latest reply
1 BEST ANSWER

Accepted Solutions

Open a c

Locate the item in My eBay Purchase History. Click on "Return this item" and choose the reason. That opens a case. The seller will have 3 days to provide a return label or a refund. If they don't go back to the case and ask eBay for help.

View Best Answer in original post

Message 2 of 2
latest reply
1 REPLY 1

Open a c

Locate the item in My eBay Purchase History. Click on "Return this item" and choose the reason. That opens a case. The seller will have 3 days to provide a return label or a refund. If they don't go back to the case and ask eBay for help.

Message 2 of 2
latest reply