10-22-2021 11:04 PM
Hi after the recent update I couldn’t track my purchases in purchases history anymore like before it’s now limited to only few purchase items!! I got purchases from China and usually take longer time to arrive I can’t see them any more in my purchases history if I keep purchases the follow up list in my purchase history become less as the new purchase push away the old purchases and at the end it disappeared from my purchase history list!!!! I have to login to the main website from my PC to follow the old purchases! that’s make the app is useless… eBay technical team could you kindly fix this issue. Thanks
10-25-2021 01:03 PM
Hi @massaman2003! I just updated my iOS app to the most recent version, 6.34.0, and I can both continue scrolling down to see past purchases, or get to them by refining the results by year. All three, 2021, 2020, and 2019 purchases for my account bring up the corresponding years when I select them.
You could try signing out and back in and/or un/reinstalling the app to see if that clears things up. If that doesn't work, you could follow-up here and hopefully someone from our mobile apps team can take a closer look.
10-26-2021 08:17 AM
Thank you for reporting this. We would like to get more details about your purchase history. Could you contact us at iosfeedback@ebay.com so we can gather more details.