11-22-2023 11:54 AM
I switched messages to try and and cannot seem to switch back to the original message system? Help
11-22-2023 12:41 PM - edited 11-22-2023 12:44 PM
There should be a link to "switch back to classic" on the message inbox page.
If you are using the eBay app, the link is at the top of the screen.
If you are using a desktop browser, it is at the bottom.
11-22-2023 12:48 PM
Thank you unfortunately that option on the app has gone and I can’t switch back.
11-22-2023 12:59 PM
Sorry about that. It appears the most recent update has done away with that option.
The option is still available when using a desktop browser.
11-22-2023 01:03 PM
Thank you for your help
11-22-2023 02:31 PM
You are welcome. I wish I had more alternatives I could suggest, as I am not a particular fan of the new message format.
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