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Label printing incorrectly from mobile device.

Hello,

 

I have always printed shipping labels from my iPhone on half sheets of 8.5 x 11 self adhesive paper.  Recently when the label generates, the label prints portrait in the middle of the page rather than landscape on have causing me to have to spend time cutting and piecing together my labels.  I am able to print normally from a computer but that is very inconvenient for me.  I tried resetting the settings from the computer and then printing again from the phone but no change.  Is this a known issue? Thanks 

Message 1 of 26
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25 REPLIES 25

Re: Label printing incorrectly from mobile device.

having same issues!!! horrible

Message 16 of 26
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Re: Label printing incorrectly from mobile device.

Having the same issue, so annoying. Who the hell would want to print a shipping label in the middle of the page...same issue on both iPad/iPhone and no luck when trying to email it to myself. 

Message 17 of 26
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Re: Label printing incorrectly from mobile device.

UGH... same.  I am only posting that with the hopes they fix it seeing how many folks are having issues.  And going into the holiday season?!  Oh my... such a pain.  

Message 18 of 26
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Re: Label printing incorrectly from mobile device.

Hi!  I have found a work around!  If you use ebay from a browser on your phone you can get it to print sideways and fit the label!  It is NOT as convenient, but at least now I'm not wasting labels!  BUT there is something that happened on my phone (my iPhone) where when I pushed print a label would pop up, but when I printed that label it would be fuzzy?!  So I had to just close that and push the button that said print label, then all was fine.  I'm hoping the app is fixed soon!!  Maybe this will help!

 

 

Message 19 of 26
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Re: Label printing incorrectly from mobile device.

Update.  As of a couple of days ago I have noticed my labels printing correctly from my phone again.  Everybody else seeing the same?

Message 20 of 26
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Re: Label printing incorrectly from mobile device.

I am still having this problem as of Feb 25th 2021....anyone find a fix?

 

 

Message 21 of 26
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Re: Label printing incorrectly from mobile device.

I didn’t find a fix but after a couple of weeks the issue corrected itself on my side.  It’s frustrating, I know.  Good luck! 

Message 22 of 26
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Re: Label printing incorrectly from mobile device.

over this past weekend,  i am still having the same issue.  convenient to do from a phone,  but the placement is horrible,  wastes time, and looks bad

Message 23 of 26
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Re: Label printing incorrectly from mobile device.

Thank you for posting ! have a good day 

Message 24 of 26
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Re: Label printing incorrectly from mobile device.

I still have the same problem. ebay is useless, simply want big sellers and the little ones, that got them started by the way, can suck wind. AAAAAAHHHHHH!!!!!

Message 25 of 26
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Re: Label printing incorrectly from mobile device.

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

 

Thank you for understanding.

Message 26 of 26
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