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Feedback numbers

On my iPad app it use to have my total number of feedback I’ve earned/received over my years as a member. I worked very hard to get over 800. As of today that number is gone!! If you go in under my name, it sends me to my store, then when you go to the feedback option it shows like 29 total!! What the heck, please put it back. I went into eBay.com and it all shows in there correctly, but I never really use that site. Please help us get that back

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Re: Feedback numbers


@mslnails wrote:

On my iPad app it use to have my total number of feedback I’ve earned/received over my years as a member. I worked very hard to get over 800. As of today that number is gone!! If you go in under my name, it sends me to my store, then when you go to the feedback option it shows like 29 total!! What the heck, please put it back. I went into eBay.com and it all shows in there correctly, but I never really use that site. Please help us get that back


Hi @mslnails & @sunnyfloridasurprises. This is currently an issue our tech teams are aware of and are working on a fix for. Please continue to keep an eye on it. 

Elizabeth,
eBay

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Re: Feedback numbers

My Computer and my iPhone app. are both different as far as what they tell me. I don't think you lost anything. Heck, my iPhone app. tells me more quickly than my computer about me. One saids 349(iPhone) followers and one saids 105(Computer) followers.  My iPhone saids I sold 16K which is nice but I hasn't seen that on my computer and I am not really looking for it. But I like the idea I sold 16K and nowhere that much feedback I got. I think you reached the milestone where you shouldn't worry about losing any feedback. 837 is rather good. under your name. Yes, I agree it took a lot to get there for that 800.

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Re: Feedback numbers

The total feedback number is gone from my app as well.  Only the last 12 months of feedback is showing.  Really dumb thing to remove when they could have just left it on the new feedback page.  There is no context to the total number of items solds on the Store page header either - one year, always, a month?.  The About page would be a logical place they could put the total Feedback, or Surprise!, there is a whole page called Feedback - why wouldn't they put it there?

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Re: Feedback numbers


@mslnails wrote:

On my iPad app it use to have my total number of feedback I’ve earned/received over my years as a member. I worked very hard to get over 800. As of today that number is gone!! If you go in under my name, it sends me to my store, then when you go to the feedback option it shows like 29 total!! What the heck, please put it back. I went into eBay.com and it all shows in there correctly, but I never really use that site. Please help us get that back


Hi @mslnails & @sunnyfloridasurprises. This is currently an issue our tech teams are aware of and are working on a fix for. Please continue to keep an eye on it. 

Elizabeth,
eBay
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Re: Feedback numbers

Thank you for listening and acting on the issue!

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