Error reading purchases

[bonbur_29]

The message states

Error

System error while reading purchase(s).

(Request.MybExpSvcErrorDomain.1015)

How can this get fixed so that I don’t have to reload multiple times so that I can check on my purchases???

[mobile_feedback]

@bonbur_29 

Thanks for reporting this. We are looking into it why you are needing to reload so often.

Thanks

[thegame_2723]

Yeah it’s the most frustrating thing ever eBay which is a multibillion dollar company can’t seem to get this iOS mobile app issue figured out and fixed I’ve been dealing with it for over a year now! 

only thing that I can do to fix this is to go through and delete hundreds of previous purchases it seems like when it reaches 500 purchases it starts doing it is at the same for you? 

I do not use a computer only the mobile app and I need my tracking numbers from the purchase history and it totally waste hours of my time every week dealing with this issue

 

 

[thegame_2723]

Any updates on this this is getting too frustrating I’ve been dealing with this for months and months now it’s like the app can’t handle loading purchase history if you have more than 500 items in your history

[jackson3602]

I keep getting the same error message. Can view sometimes if I go to internet browser instead of using the app. 

System error while reading purchases (Request.MybExpSvcEr-rorDomain.1015)

Is this being fixed on app? 

[ragamuffin1986]

Hey everybody,

Michael from Germany here 👋

I had the same problems after I had tried to login to my account on my business mobile.

After a lot of trial and error, what did the trick for me was deactivating the two-step authentification and reactivating it ... But I switched the method from app push notification to text message ... 

Please leave a comment if that helped you too. Good luck and fingers crossed 🤞🤞🤞

[kh-leslie]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.