02-24-2022 07:16 AM
I have been suffering with the new updates from eBay as it is taking longer time and keeps loading to view the pages or to move between the pages, i was thinking it is from my network service but if i use the website it is working without any issues,...
02-24-2022 09:35 AM
Are you certain you have the latest version of the eBay app for your operating system?
Have you tried clearing your app's cache?
I have seen one other recent post describing a similar situation, so perhaps there is an ongoing issue.
02-25-2022 12:20 PM
Hi @abdullahalqaed and @smjor_60! @eburtonlab made a great suggestion to clear the apps cache and ensure you're on the most recent version. If that doesn't help, do you experience a difference when on cellular data, compared to WiFi? Do you store the app on an external card?
03-03-2022 10:25 AM
Dear Velvet,
Still I face same problem. I tried both way of the installation but not solved.
I asked some of my friends who's using ebay and all of them facing same problem.
Thanks and regards
03-04-2022 09:28 AM
@abdullahalqaed wrote:
Dear Velvet,
Still I face same problem. I tried both way of the installation but not solved.
I asked some of my friends who's using ebay and all of them facing same problem.
Thanks and regards
Thanks @abdullahalqaed! Do you experience a difference when on cellular data, compared to WiFi? To test that, turn your WiFi off so you're using your cellular data.
Do you store the app on an external card?