10-04-2024 03:19 PM
10-04-2024 03:22 PM
I'm unclear if your issue is with signing in to the app or updating the app.
If you're unable to update the app, it could be you're working on an outdated device which no longer supports current versions of the eBay app. If that's the case you'll have to access eBay through a browser on your phone/tablet.
You might run into some tech issues even using the website if your device is unsupported. Same will happen for other sites and apps, not just eBay.
Unfortunately tech ages pretty quickly and once a device is no longer supported, it's upgrade or lose function.
10-04-2024 05:17 PM
If your operating system does not support the latest version of the eBay app and you cannot update your operating system, it should still be possible to use a mobile browser to go to ebay.com or ebay.co.uk and use eBay that way.
If eBay browser links are opening in the app automatically, iOS users should be able to tap and hold an eBay browser link and select "don't open in the app" to prevent that from happening. Android users need to go to the device Settings: Apps: eBay: Open by default: Open supported links and select "don't open in the app".