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Community Activity
No seller protection after eBay hub?
Hi everyone, I want to share a situation that I—and many other sellers—have experienced, often without even realizing it could happen. I shipped an item using eBay International Standard Delivery. The tracking clearly shows it was delivered to eBay’s...
Did Ebay remove handling fee option?
Two or three months ago I created my first listing in over 10 years. Today I am working on my second, and everything looks totally different than what I remember from the prior one. One thing I can't find is somewhere to insert a handling fee. Did Eb...
How to handle this one
I have a buyer who messaged me about one of the four shirts they received and claims it as defective (photos provided). The photos were a bit close up to the shirt and to me it seems possible that the shirt in the photo isn't one of the shirts we sel...
Contact email eBay Developer Support
After submitting a ticket in the ebay developers platform I received a ticket from the dts.ebay.com domain, in particular:_EDP_CSPORTAL@dts.ebay.com I wanted to ask if you can verify this domain belongs to ebay; if this is a legit email. The answer t...
Ebay Authenticator Experience
Hi, I want to start selling authentic/original handbags and shoes through Ebay. I am very careful with the products. I am going to sell the products with dust bags, shopping bag, tags and everything.My concern is how ebay authenticators will manage m...
I am done after 20 years.
I am officially done with Ebay after 20 years. Lately I have purchased item that show the "item" location as somewhere in the Unite States (where I live). After several bad experiences I only search "US only" sellers. I could go into more detail but ...
Buyer received item but USPS doesn't show it as delivered
I sold a computer. The buyer received it and left feedback. I even spoke to him personally. I bought insurance on the package and the buyer was supposed to sign for it but the mailman just left it on his porch. Because the item still hasn't been mark...
