1 BEST ANSWER
Accepted Solutions
@cablesux wrote:
Fingerprint works on chrome web browser but not on the eBay app. I get the error "Biometric authentication failed".
Hi @cablesux! A new update was pushed yesterday. Please make sure you're on the most up to date version and if you continue to run into issues, come back and let us know. Thanks!
@cablesux wrote:
Fingerprint works on chrome web browser but not on the eBay app. I get the error "Biometric authentication failed".
Hi @cablesux! A new update was pushed yesterday. Please make sure you're on the most up to date version and if you continue to run into issues, come back and let us know. Thanks!
@cablesux wrote:
Sorry, slow phone, solution not accepted, now I can't turn it off.
I have the lastest version 6.49.03. Same problem.
Thanks for following up @cablesux! I was told to have you try turning the feature off in your app settings, then un/reinstall the app, then sign back in and turn it back on and see if that helps to refresh it.
