cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App not working

Have I phone 7 and my eBay suddenly not working as needs iOS 17 which my phone will not download. Anyway around this or do I have to buy a new phone just to use eBay? 

Message 1 of 2
latest reply
1 REPLY 1

App not working

 

@bjfont01 As an iPhone 7 user you won't be able to update past iOS 15 so you'll have to use the phone's web browser.

 

See directions and screenshots at the below link, including what to do if your OS is outdated.

 

How to update your eBay app

 

Requires Android 10 or better

Requires iOS 17 or better, but there are directions for iOS 16 users to download an older version of the app

 

If you cannot update to a compatible OS then you'll have to access eBay from a web browser on your device and you'll probably want to delete the app so links open in your browser instead of the app.

 

Message 2 of 2
latest reply