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App not opening

Developers need to fix this bug ASAP

Message 1 of 6
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5 REPLIES 5

App not opening


@holly6166 wrote:

Developers need to fix this bug ASAP


Please uninstall the app, restart your phone, and then reinstall the app.

 

Let us know if that doesn't work.

Message 2 of 6
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App not opening

Have done this several times already. Should not have to be standard practice to be constantly uninstalling and reinstalling app - what a time waster - FIX THE APP. 

Message 3 of 6
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App not opening


@holly6166 wrote:

Have done this several times already. Should not have to be standard practice to be constantly uninstalling and reinstalling app - what a time waster - FIX THE APP. 


We are investigating this. Looks to be linked to an iOS update. Thanks for your patience.

Message 4 of 6
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App not opening

Also having this issue and have had to reinstall several times just to follow up on current purchases....

Message 5 of 6
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App not opening

I also am having the same issue... and I agree - JUST FIX THE APP!

Message 6 of 6
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