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App crashes on launch

App crashes on launch at 3 second mark. And the safari browser automatically launches the app. So for users like myself who only have mobile browsers eBay is currently unusable. I have loved your company for 15 years but the lack of investment in user interface over the last 5 years is very sad. This stagnation in  innovation and interface has clearly led to customers moving on to prefer using competitors products. Is this lost market share and apathy towards your customers not a concern within the company? I am confused as a customer and technology user why creating a better more user friendly product seems to not be a priority for such a well established company.  Do better or clean house. This has become fully embarrassing. I can no longer suggest your service to friends or family and I used to be one of your strongest advocates. 

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App crashes on launch

And the safari browser automatically launches the app.

 

You can disable that by tapping and holding an eBay link in your browser. You should see an option to open the link without using the app. Select that, then eBay browser links will open in your browser.

 

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