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App closing down during application

My eBay app has been closing down, going back to my homepage during a listing. I will be downloading pictures and my iPhone simply takes me back to my homepage and I lose what I was working on. I have been to Apple with my iPhone and made 2 calls to APPLE support and they feel it’s an app problem. Can you please give me some help. We have deleted the app and reinstalled.

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App closing down during application


@mustbvintage wrote:

My eBay app has been closing down, going back to my homepage during a listing. I will be downloading pictures and my iPhone simply takes me back to my homepage and I lose what I was working on. I have been to Apple with my iPhone and made 2 calls to APPLE support and they feel it’s an app problem. Can you please give me some help. We have deleted the app and reinstalled.


Good morning @mustbvintage. Are you by chance using the background removal option? 

Elizabeth,
eBay
Message 2 of 4
latest reply

App closing down during application


@mustbvintage wrote:

My eBay app has been closing down, going back to my homepage during a listing. I will be downloading pictures and my iPhone simply takes me back to my homepage and I lose what I was working on. I have been to Apple with my iPhone and made 2 calls to APPLE support and they feel it’s an app problem. Can you please give me some help. We have deleted the app and reinstalled.


Also would you mind clarifying what the item/draft name is that is causing you trouble so we can narrow this down further @mustbvintage?

 

Thanks so much!

Elizabeth,
eBay
Message 3 of 4
latest reply

App closing down during application


@mustbvintage wrote:

My eBay app has been closing down, going back to my homepage during a listing. I will be downloading pictures and my iPhone simply takes me back to my homepage and I lose what I was working on. I have been to Apple with my iPhone and made 2 calls to APPLE support and they feel it’s an app problem. Can you please give me some help. We have deleted the app and reinstalled.


Hi @mustbvintage. We just wanted to check and see if you're still experiencing this issue?

Elizabeth,
eBay
Message 4 of 4
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