Android app selling update

[mobile_feedback]

We have recently updated the selling form for all sellers. We would like you to post any feedback you have with the new form here. We will be here to answer questions for you.

Thank you

[adadon.up2mhi]

Takes 5 times longer to relist items.  Changes everything including shipping weight and box sizes.  Adds global shipping when it wasn't there. Allows best offers on everything.  Have to manually go through each listing.  Sometimes reweighing items.  Totally digusted with changes.

[ps119_105]

 mobile_app_help

Staff

08-28-2018 07:35:12 AM

Last Edited 08-28-2018 08:00:35 AM

"We have recently updated the selling form for all sellers. We would like you to post any feedback you have with the new form here. We will be here to answer questions for you."

Could you please give us a status report on this update? The general consensus for sellers is that the app is now useless for listing & we have to use the full site in order to accomplish what we need to do.  Is this being addressed at all?  Surely all these comments have not fallen on deaf ears. 

Personally, my sales are down and my new listings are almost at a standstill due to this issue.  Without the ability to list via the mobile app I will probably not be using ebay for my casual sales.  All the other sales sites I use have a working mobile app that I am able to list from (Amazon, Etsy, Mercari, Facebook Marketplace, etc.)

Thank you very much, I am sure we would all look forward to your response.

[ps119_105]

"We have recently updated the selling form for all sellers. We would like you to post any feedback you have with the new form here. We will be here to answer questions for you."

Could you please give us a status report on this update? The general consensus for sellers is that the app is now useless for listing & we have to use the full site in order to accomplish what we need to do.  Is this being addressed at all?  Surely all these comments have not fallen on deaf ears. 

Personally, my sales are down and my new listings are almost at a standstill due to this issue.  Without the ability to list via the mobile app I will probably not be using ebay for my casual sales.  All the other sales sites I use have a working mobile app that I am able to list from (Amazon, Etsy, Mercari, Facebook Marketplace, etc.)

Thank you very much, I am sure we would all look forward to your response.

[luveyes1214]

I know exactly what you mean about your sales down..mine have been too..now it takes about 30min to list a item..its crazy, it's like check and recheck everything..
and nope they dont care..

[jasowilli-70]

No picture thumbnail load of when I click them. Can you please tell me how to fix this issue. 

I have tried everything. Clear cache uninstall and reinstall. 

[riricc3]

THANK YOU ANDROID HELP @ EBAY!!! MY PROBLEM SEEMS FIXED!! THANK YOU !

i found it wierd i had a error script for you guys and when constantly calling customer support with no helpi ask if they would transfer me to a tech so i could give them this code and possibly solve the problem.. they said "NO we dont do that." huh??? why did they not transfer or even tell me about you guys?? i had to stumble around the community till i saw a response by you guys thats just wierd..any you guys DID GREAT!!! CS DPT. ehh not so much lol

[luveyes1214]

yea you gotta love CS..us Ebay sellers have to take care of each other cause Ebay doesnt care..

[applewoodchuck]

has anyone got a fix for this issue, Why is there no replies to any on this issue? help us 

[luveyes1214]

they arent gonna I guess, they dont seem to care and when you call customer service they're no help either

[aj042599]

My latest issues include not seeing my newly listed items in my selling items list unless I search for the specific item. Also, still don't have a good till cancelled option in the duration drop down menu. I even contacted eBay for business who was very receptive and responded quickly stating the 30 day option rollss over the next month like good till canceled... well it doesn't  I keep having to relist. 

[ossiedai]

App still does not display pictures

[ossiedai]

App still does not display pictures

[a-star-buy]

Nothing and the eBay support over the phone is basically saying deal with it!

Horrid!

[luveyes1214]

right..its awful..you cant even post anything on their Facebook or Twitter page cause they delete it..great customer service there to help..lol

[Anonymous]

Why in buy it now the duration isn't fixed and why can't I rotate photos? 

Could you please go back to the old version? You know the old saying don't try to fix something that isn't broken.

[feltr_76]

I would like it for there to be an option when viewing the bill for selling fees from eBay, outlining the breakdown of all the fees for each listings. 

Different themes for the app would be great too. 

When selling, option to autofill some forms such as shipping info would save a lot of time. 

Notifications for items that I'm bidding on to notify me when it is about to end. 

No need for redundancy in receiving a notification and a message AND an email for the same thing. 

Organising inbox by having folders. 

Quick access to address info of the buyer for shipping.