eBay

sosukodo · ‎02-20-2019

I use the eBay app on my tablet locked in Landscape mode. However, some time in the past 4-5 months, the behavior of eBay's Android app has changed. Viewing messages (Menu->Messages) automatically re-orients to Portrait mode. To view messages I have to tilt my head or physically reorient the device.

I'm hoping that eBay is watching this community section and is willing to fix the app by honoring the orientation set by the user's Android system settings.

Steps to reproduce:
1. Go to Android settings and disable "auto rotate screen" option.
2. Set your Android device's orientation to Landscape.
3. If you have an orientation lock button somewhere, lock the orientation.
4. Launch Android eBay app.
5. Touch Menu->Messages.

Expected behavior:
Messages should appear in the same orientation of the app AND conform to the Android settings the user has set.

Behavior:
App orientation auto-rotates to Portrait mode.

PS: Cross-posted from Tools & Apps

kris_pr · ‎02-20-2019

@sosukodo wrote:

I use the eBay app on my tablet locked in Landscape mode. However, some time in the past 4-5 months, the behavior of eBay's Android app has changed. Viewing messages (Menu->Messages) automatically re-orients to Portrait mode. To view messages I have to tilt my head or physically reorient the device.

I'm hoping that eBay is watching this community section and is willing to fix the app by honoring the orientation set by the user's Android system settings.

Steps to reproduce:
1. Go to Android settings and disable "auto rotate screen" option.
2. Set your Android device's orientation to Landscape.
3. If you have an orientation lock button somewhere, lock the orientation.
4. Launch Android eBay app.
5. Touch Menu->Messages.

Expected behavior:
Messages should appear in the same orientation of the app AND conform to the Android settings the user has set.

Behavior:
App orientation auto-rotates to Portrait mode.

PS: Cross-posted from Tools & Apps

Thanks for reporting. We will look into this.

sosukodo · ‎08-24-2019

Over 6 months later and still no fix for this issue. Instead, in the latest update, we get another glaring bug that makes the app impossible to use. Kudos. It might be time for a Bonanza.

mobile_feedback · ‎08-27-2019

@sosukodo wrote:
Over 6 months later and still no fix for this issue. Instead, in the latest update, we get another glaring bug that makes the app impossible to use. Kudos. It might be time for a Bonanza.

@sosukodo

Can you please let us know what glaring bug you are experiencing so we can look into it.