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Android App: Payment Issues/Blank Page

Hello everyone, 

 

I was having issues with the app when it came time to paying the invoice. I selected the link in the message sent by eBay (to pay invoice), and was prompted to the invoice balance, and payment method. 

 

I am unsure if this is unique to the PayPal payment method or all. Although when you sign into your PayPal- the screen says it will complete the rest of the transaction on eBay and will take you back. Although instead of taking you back to complete the transaction, it shows a white blank page that never loads. 

 

I was able to pay my invoice on my computer, although I just wanted to make others aware, as asked by the devs' response to my review. 

 

Thank you!

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Android App: Payment Issues/Blank Page

@chinchico 

 

Thank you for taking the time to post this here as well, we appreciate it. We will get a team to look into this. Are you in the chrome browser on your device when this happens? Could you share a screen shot or direct message us the blank screen shot?

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Android App: Payment Issues/Blank Page

Yes, the app would open a broswer and the only one I have is chrome (so I assume that was the one being used), although I don't think I'm able to replicate the problem and take a screenshot since I already paid the invoice on my laptop. Its right after it is supposed to take you back to ebay to complete the transaction

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