07-07-2020 02:28 PM
Hello everyone,
I was having issues with the app when it came time to paying the invoice. I selected the link in the message sent by eBay (to pay invoice), and was prompted to the invoice balance, and payment method.
I am unsure if this is unique to the PayPal payment method or all. Although when you sign into your PayPal- the screen says it will complete the rest of the transaction on eBay and will take you back. Although instead of taking you back to complete the transaction, it shows a white blank page that never loads.
I was able to pay my invoice on my computer, although I just wanted to make others aware, as asked by the devs' response to my review.
Thank you!
07-07-2020 04:38 PM
Thank you for taking the time to post this here as well, we appreciate it. We will get a team to look into this. Are you in the chrome browser on your device when this happens? Could you share a screen shot or direct message us the blank screen shot?
07-10-2020 02:27 PM
Yes, the app would open a broswer and the only one I have is chrome (so I assume that was the one being used), although I don't think I'm able to replicate the problem and take a screenshot since I already paid the invoice on my laptop. Its right after it is supposed to take you back to ebay to complete the transaction