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Active list is empty

The app had worked beautifully until this morning when I have been unable to view my active listings, I have two but when I click on them I get the message “You have no active listing”. I am force to use the web and not the app. Please sort it!!

Message 1 of 37
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36 REPLIES 36

Re: Active listing on app.

@pucci300

 

Thanks for the report. Can you post a screen shot of the error.

 

Thanks

Message 2 of 37
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Re: Active listing on app.

Ive also got the same problem, if you search for your items they come up in search results under selling but doesnt show any listings, rang ebay, updated phone, updated app, deleted and re-installed app etc but nothings worked

Message 4 of 37
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Re: Active listing on app.

@dan*star @pucci300

 

Hello. We are following up to see if you are still missing your active items in the app?

Message 5 of 37
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Re: Active listing on app.

For the last 2 days when I look at my active items selling it tells me I have no active items. Logged off, logged back on, deleted app and reinstalled. Nothing!

Message 6 of 37
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Re: Active listing on app.

I’ve had this problem with the app for 2 weeks now. Ebay is becoming a joke.

Message 7 of 37
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Re: Active listing on app.

I have this problem too. I've been selling on Etsy but they are having major issues too so I came back to Ebay hoping for sales. Most buyers use their phones now and none of my items show

Message 8 of 37
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Re: Active listing on app.

@twists_on_wire @smithandson01 @thievin_git

 

We are currently looking into this. Are the items missing from your active list motors or motors parts items?

 

Thanks

Message 9 of 37
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Re: Active listing on app.

All my current listings are motor parts

Message 10 of 37
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Re: Active listing on app.

Yes, all my listings are motor vehicle parts. Even today it still says I have no active listings. I have 21 active listings. Thanks
Message 11 of 37
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Re: Active listing on app.

@smithandson01 @thievin_git

 

Thank you fro the extra details. 

 

 

Message 12 of 37
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Re: Active listing on app.

Hi the past few days my selling items will not show up on my iPhone it says I have 21 then when I click on that it says I have no active listings please help

Message 13 of 37
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Re: Active listing on app.

@pucci300 @dan*star

 

Can you let us know if you are still missing your items.

 

Thanks

Message 14 of 37
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Re: Active listing on app.

@julieann5550

 

Thank you for reporting this. Could you post a screen shot of the active list empty. It will help us troubleshoot this.

 

Thanks

Message 15 of 37
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