07-24-2022 09:29 AM
Seems like a stupid question, right? Well here I am, most of the morning just looking for / narrowing down various swiss made watches that catch my eye in the APP ‐ when I go to filter my search further... I'm getting the list of options ALL OF A SUDDEN in both English AND RUSSIAN?!!! **bleep** I'm thinking, so I start again from scratch & STILL have options list in both English & RUSSIAN.
Being a former customer software dev - took me a while to find where to REPORT ANY BUGS, esp APP related (you guys might want to provide a more easily accessible link somewhere on the Home page maybe?)
Shouldn't really matter, but I have a Samsung Galaxy 20+ - obviously Android & yes, I use the eBay App. Other than that, nothing out of the ordinary... I did take a screenshot or two, but not of the entire list - of which this problem is occurring. I don't speak Russian & don't have anything 'Russian' on my phone... It is definitely being GENERATED on YOUR SIDE of things. Just felt to me like some Russian (or maybe their hacker farm - that actally does exist) decided to have a little fun by screwing with some big American company- like eBay where the 'supposedly' rich Americans wasteful spend their money....
07-24-2022 04:00 PM
Most likely just a glitch. If a language bit gets flipped, that can affect the language that various menu items are displayed in.
Try clearing the app cache and data and see if that fixes it.
07-25-2022 11:06 AM
Thanks for the report. We are looking into this. Could you also update your app to the latest version and see if it is working properly.
Thank you