Mobile App - iOS
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Missing Essentials 30 Day Return Policy / Handling Time / Store Categories
Missing Essentials 30 Day Return Policy / Handling Time / Store Categories
In the latest iPhone ebay app update. I cannot change to 30 days for return period. This is necessary for “top rated seller”. Right now, I have been s...
by in Mobile App - iOS | Updated by yagottawannit
How do I see older purchases using the mobile app?
How do I see older purchases using the mobile app?
Where in the mobile app can you choose how far back to look at past puchases? I can do this easily on my PC but the mobile appsrems to be missing this...
by in Mobile App - iOS | Updated by a_robo
Missing information
Missing information
The old eBay app was great. In purchase history, you could see the purchase date of each item, if it had been posted, if I had left feedback and if I ...
iPhone4 App
iPhone4 App
My iPhone App tells me that the App has expired and that I must update it.i press update it takes me to AppStore and it tells me thy I have the curren...
by in Mobile App - iOS | Updated by kts-autoparts
Unable to post listings on new app or website!
Unable to post listings on new app or website!
I’m top rated power seller my business is run solely on eBay but for some unknown reason the old app updated to the new app and I havnt been able to l...
Title of product changes to another item when selected
Title of product changes to another item when selected
The item we sold (title):CArt Eagle and USA Flag Americana Car Coaster Single, Buy 2 or More & Save 20% A customer stated that they hadn't received th...
by in Mobile App - iOS | Updated by katescottages
Ebay iOS app lacking features of older app
Ebay iOS app lacking features of older app
I had to update to the newest Ebay iOS app because my older version was going to be retired this month. I LOVED the older version and its features. Th...
Watch list disappeared. Again.
Watch list disappeared. Again.
After installing the Nov. 8 update on my iPhone, the items on my watch list disappeared. I can see them if I go to the eBay.com website, but they don'...
by in Mobile App - iOS | Updated by mobile_app_help
How can I track an item in the ios app
How can I track an item in the ios app
I can’t see how I can see all the tracking information in an item that I have bought?it is when I have bought an item from USA and I want to follow it...
by in Mobile App - iOS | Updated by mobile_app_help
Duplicate shipping notifications every four hours
Duplicate shipping notifications every four hours
I purchased an item 5 days ago. It was shipped the same day, and since then I have been receiving shipping notifications every four hours, even at nig...
ios 11 watch list not shown in grid?
ios 11 watch list not shown in grid?
I loved the ebay app that I loaded when I has ios 7 on my ipad mini and I kept it for ages, but it finally timed out with the recent ios 11 update ......
by in Mobile App - iOS | Updated by qwendy
Ebay App not showing listings
Ebay App not showing listings
Suddenly the Ebay app is not showing some if my listings when I search for them. What's happening????
by in Mobile App - iOS | Updated by dgaskell1980
I can't see my item listed
I can't see my item listed
I have listed an item for sale, but when clicking on the selling section it just gives me instructions on how to start selling and doesn't show me the...
by in Mobile App - iOS | Updated by habanabreeze
I cannot download the eBay app on my iPad 1st generation iPad
I cannot download the eBay app on my iPad 1st generation iPad
by in Mobile App - iOS | Updated by lucakofi
Store Catagories
Store Catagories
With the new app update, I can no longer choose my store catagories for my listings. So they all end up in my store category called “other”. How can I...
by in Mobile App - iOS | Updated by pinnacleheadwear
Ebay app for iphone 4
Ebay app for iphone 4
Need an older version of EBAY app for iphone 4
by in Mobile App - iOS | Updated by darkside_unlimited
eBay v 5.16.1 does not work on iPhone 6 Plus running iOS 11.1.2
eBay v 5.16.1 does not work on iPhone 6 Plus running iOS 11.1.2
I have eBay v 5.16.1 loaded on my iPhone 6 Plus running iOS 11.1.2 using AT&T LTE cellular connection. When I open the app, I see a spinning circle. I...
by in Mobile App - iOS | Updated by mobile_app_help
OS scan Uploading tracking information by scanning
OS scan Uploading tracking information by scanning
This feature not showing anymore as option to upload quick the tracking information when a Sell is done! When open to add tracking codes there is no o...
by in Mobile App - iOS | Updated by 1autoworld
“No Response From Server”
“No Response From Server”
Cannot edit the description on a new listing. Keep getting a crash page that says “No response to server”.Happens on both wi-fi and cellular service. ...
by in Mobile App - iOS | Updated by lodestarvintage
Remove the 600 listings limit on seller view
Remove the 600 listings limit on seller view
I can't see more than 600 of my own listings in the app. Please remove the cap or allow us to choose our own limit. Thanks.
by in Mobile App - iOS | Updated by mobile_app_help
Missing active listings
Missing active listings
I have 631 active listings on my business eBay but on the app not all of them are showing. If I change the filter to newly listed about 15 active list...
by in Mobile App - iOS | Updated by mobile_app_help
UPC Codes
UPC Codes
I post handmade items and I am hung up on the UPC code. It's rejecting the post, there is no UPC code but it states that if I select specifics, like S...
by in Mobile App - iOS | Updated by mobile_app_help
Wrong Apple ID
Wrong Apple ID
When I try to down load the app it asks for my Apple ID password. For some reason it has my sons Apple ID already profiled in. I need to remove his Ap...
by in Mobile App - iOS | Updated by mobile_app_help
Seller Id filter
Seller Id filter
Hello. It is about a suggestion (very simple by the way)I preferentially use ebay app rather than website. The version installed on my iphone is 5.16....
Make the Messaging System Easier!
Make the Messaging System Easier!
I am having great success with the app with both buying and selling. However, if the messaging system was more similar to iMessage or Facebook Messeng...
SUGGESTIONS to improve usage of ebay app on iphone
SUGGESTIONS to improve usage of ebay app on iphone
Square photos on ebay app camera. This would eliminate a few steps of either editing or taking the square pics on the resident iphone camera.Color Cor...
Selling listings missing from EBay app iPhone 6s
Selling listings missing from EBay app iPhone 6s
Since the latest update, I have lost my listings if items for sale. I did a chat with a brilliant girl on EBay and she said she could see them. I trie...
eBay iOS application item description view removing html anchor elements
eBay iOS application item description view removing html anchor elements
Hello, I'm writing regarding the eBay iOS application item description view. It seems that the application is removing html anchor elements in the des...
Why does my app on my phone tell me to reset my password everyone time I try to sign in
Why does my app on my phone tell me to reset my password everyone time I try to sign in
It’s really starting to get annoying that I can’t sign in to my eBay on the app on my iPhone X. I I get the filling pop up ever single time even after...
eBay app
eBay app
Can't download new eBay app , which eBay has said I now need , but iPhone too old for new app , so can't watch what I am selling now, didn't give any ...
by in Mobile App - iOS | Updated by c3h6n6o6
Mobile restrictions automatically turn on- no solutions given
Mobile restrictions automatically turn on- no solutions given
I’ve called customer service 5 times in the past two months because of this issue.Basically, I have different buyers saying that they are restricted f...
by in Mobile App - iOS | Updated by mobile_app_help
Entering province for shipping
Entering province for shipping
Dear eBay... During the placing of a bid on the app I was required to enter where I currently live. As I was trying to enter my PROVINCE there was no ...
by in Mobile App - iOS | Updated by mobile_app_help