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Ebay app missing from recent apps

Hi folks,

 

Sorry if this has been mentioned before. The eBay app doesn't show when I select the recent apps button. I'm running Android version 6.0.1 on a Sony Xperia Z2 and app version 5.14.1.0. 

 

Thanks.

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Ebay app missing from recent apps

Here are some steps to keep the app running when in the background.

 

Thanksbackground.png

View Best Answer in original post

Message 128 of 136
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135 REPLIES 135

Ebay app missing from recent apps

@f00ls_g0ld

 

Thank you for getting in touch with us. Could you please try the following to get this working again.

 

1. Visit the Google Play Store and uninstall the app

2. Restart your phone

3. Visit the Google Play Store and install the app

 

If you are using a custom launcher like Nova launcher, could you try reinstalling the launcher and this may fix the issue.

 

Please let us know if this works.

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Ebay app missing from recent apps

Worked a treat, thanks! grin

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Ebay app missing from recent apps

@f00ls_g0ld

 

Which of the steps fixed the issue?

Message 4 of 136
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Ebay app missing from recent apps

I followed 1 through 3. Don't have a custom launcher. Cheers.
Message 5 of 136
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Ebay app missing from recent apps

So less than a week's passed and it's doing it again.

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Ebay app missing from recent apps

@f00ls_g0ld

 

Is the Android OS you have running a standard release or a custom rom?

Message 7 of 136
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Ebay app missing from recent apps

Standard

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Ebay app missing from recent apps

@f00ls_g0ld

 

This is very odd. This never happens to other apps? Do you have any battery saving settings turned on?

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Ebay app missing from recent apps

This only happens to eBay app. I think the phone optimises apps by default but I'm able to bypass this. I've added eBay to the bypass to see if it helps. Incidentally, restarting my phone has fixed the problem for now.
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Ebay app missing from recent apps

Does not work **bleep**
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Ebay app missing from recent apps

Restarting the phone does nothing. **bleep**
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Ebay app missing from recent apps

@buttcrack54

 

Were you able to try the steps listed above?

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Ebay app missing from recent apps

This is happening to me too. I am however running a custom launcher (Arrow Launcher by Microsoft) but regardless of that no other apps are exhibiting this behavior. Restart fixes it for now. FWIW I'm using an LG G6 running Android 7.0, stock/manufacturers ROM only.

Can this be shared with app devs please?

Message 14 of 136
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Ebay app missing from recent apps

Hi folks, I have a new phone and the app is doing exactly the same. S8 Plus on Android 7. No custom launchers. Please fix this bug it's so annoying!

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