Hello, so the buyer won the auction but not paying for the item and left me a negative feedback straight away. He left the feedback before I can open an unpaid item case 2 days after sale, now I close the case after 4 days but feedback is not removed. Should I able to contact ebay for remove the feedback because it seems unfair.
Thanks for the answers.
Best to call ebay and have it removed
We automatically remove defects, adjust your late shipment rate, and remove feedback when:
The buyer didn't pay for a purchase and an unpaid item case is recorded against the buyer.