Member To Member Support
cancel
Showing results for 
Search instead for 
Did you mean: 

About this board

Access to answering questions on this board is restricted to members who are part of our Community Mentors program. Community Mentors are members of The eBay Community who have been recognized for offering consistent, high-quality support to other Community members. Mentors can be self-nominated, nominated by other Community users or selected by the Community Team.

If you'd like to apply to join the program, please click here to email us.
I live in the US. For all prior years I was able to go on Italian ebay and buy item from Italy. All of a sudden I can not mark any item, I can not find an item using ebay.com.Why is it so weird?
0 Views
0 Marked Helpful
0 Replies
1 New
0
0
0
1
Views
Marked Helpful
Replies
New
I was watching two similar items. I chose the wrong one and hit the buy it now button. I realized it and then purchased the other similar item. I no longer need the first one. I just realized that the seller opened a case for the unpaid item. I have contacted the seller and they agree to cancel the ...
0 Views
0 Marked Helpful
0 Replies
1 New
0
0
0
1
Views
Marked Helpful
Replies
New
hi i am trying to leave a review for my seller that i purchased my trees from and i guess because i bought them as a guest it wont give me the option.i made an account but it still won't allow me to leave a review.so can you please help me
0 Views
0 Marked Helpful
0 Replies
1 New
0
0
0
1
Views
Marked Helpful
Replies
New
Hi, a little confusion, seller writes that i can send item back toy UK address, but if i'm opening return details, then i'll see Chinese address? If i send to UK, then i must pay 23€ for shipping, will that be refunded to?
0 Views
0 Marked Helpful
0 Replies
1 New
0
0
0
1
Views
Marked Helpful
Replies
New
I'd like to make a cancelation item # 232735451608.And I,ve contacted to Seller to request it.The seller replied that I need to file request with Ebay. RegardsChoi
1 Views
0 Marked Helpful
0 Replies
1 New
1
0
0
1
Views
Marked Helpful
Replies
New
Hello! Fnally on 21.April, I got email from Ebay that I can elevate my case with seller.There was: Follow the Case Details link below Click "Respond to Case" Select "Escalate this case" to eBay Customer Support Click "Submit" after providing additional details you'd like to share about your casAnd n...
0 Views
0 Marked Helpful
0 Replies
1 New
0
0
0
1
Views
Marked Helpful
Replies
New
Hi I have paying ishue, I want to pay for my order with credit card:Outside External Metric Gauge Micrometer Machinist Measuring US $7.59Something is wrong in my settings or something else. So please can You check where is the problem and inform me how to fix that Thank`s a lotToni
0 Views
0 Marked Helpful
0 Replies
1 New
0
0
0
1
Views
Marked Helpful
Replies
New
Has anyone else having problems with their listings duplicating when listing. I know that I am not entering the items twice, but at least once a week for the past three weeks, ebay is getting a duplicate listing from me?
0 Views
0 Marked Helpful
0 Replies
1 New
0
0
0
1
Views
Marked Helpful
Replies
New
https://www.ebay.com/itm/Swiss-gear-Waterproof-Travel-Bag-Laptop-Backpack-Computer-Notebook-School-Bag/222916751665 it ordered that item.then after clicking view paypal transaction it say not found. but order payment done as another transaction.also its status is Unclaimed .Then after i reported it ...
0 Views
0 Marked Helpful
0 Replies
1 New
0
0
0
1
Views
Marked Helpful
Replies
New
I was just wondering how many use stamps to mail an item that weights a matter of ounces...I cannot see paying $2.00++ to send at item I can ship for 90 cents, ( Just an example price wise )I also understand send at your own risk beings I will not have a tracing number...But WHY pay more than I have...
0 Views
0 Marked Helpful
0 Replies
1 New
0
0
0
1
Views
Marked Helpful
Replies
New
I can see anything I want to buy on eBay and tell them I'll pick it up locally you communist f****** company. 7377036426.
1 Views
0 Marked Helpful
0 Replies
1 New
1
0
0
1
Views
Marked Helpful
Replies
New
hi. I need closed my repuest the return and I don't see this column is closed. help me
2 Views
0 Marked Helpful
0 Replies
1 New
2
0
0
1
Views
Marked Helpful
Replies
New
I have a return request in my account. However, this package was shipped international and i shipped these products in perfect condition. customer sent me pictures of the products badly damaged. This had nothing to do with me. I shipped this well packaged. I have never had an issue and i want to get...
by in Member To Member Support | Updated by ol-nobull
2 Views
0 Marked Helpful
1 Replies
2 New
2
0
1
2
Views
Marked Helpful
Replies
New
I have contactd the seller by two times about ths issue but not received any anser When I look though my app on iPhone I can see than the item is payed but not shipped yet. I cannot see any detail on web about shipping. No answer from the seller... It looks bab... I would like to be informed on the ...
2 Views
0 Marked Helpful
0 Replies
1 New
2
0
0
1
Views
Marked Helpful
Replies
New
What is the point of putting up vacation settings on my account if eBay is going to ding me for late shipments? I was gone all last week, put up vacation settings notifying buyers, and then this morning I log in and am notified that all of the purchases made are overdue. These then get marked agains...
1 Views
0 Marked Helpful
0 Replies
1 New
1
0
0
1
Views
Marked Helpful
Replies
New
Dear Sirs, I need your assistance bacause I can not execute the payment by ebay, it continually does not allow me to click the confirm and pay button. Does it require me to have any permission or something else!?Please check what the problem is and advise me what I should be doing. Thanks Zoran
1 Views
0 Marked Helpful
0 Replies
1 New
1
0
0
1
Views
Marked Helpful
Replies
New
Purchased an item in China on April 9th, label was created on the 10th. The shipping label still hasn't been scanned. Is this normal? I can't use the resolution center until the 8th of may
1 Views
0 Marked Helpful
0 Replies
1 New
1
0
0
1
Views
Marked Helpful
Replies
New
After 18 years, I'm going to pursue other selling venues. Anyone have any suggestions?? With the upcoming forceful push to accept returns...I'm done! By not offering free returns, I will lose my top rated seller rating (100% feedback) that I have worked my A!! off to keep, and my final value fees wi...
2 Views
0 Marked Helpful
0 Replies
1 New
2
0
0
1
Views
Marked Helpful
Replies
New
나의 계정에 문제가 있어서 연락했습니다.그동안 잘 써왔던, 나의 계정에 문제가 있습니다.오늘 물건을 사려고하니 결재 단계에서, 결재가 되지 않습니다.페이팔, 신용카드 둘 다 시도해보았으나, 되지 않습니다.나의 신용카드나 페이팔에는 문제가 없습니다.왜 그런지 알려주세요.
2 Views
0 Marked Helpful
0 Replies
1 New
2
0
0
1
Views
Marked Helpful
Replies
New
I purchased item then cancelled order but have not received a refund or an item
6 Views
0 Marked Helpful
1 Replies
2 New
6
0
1
2
Views
Marked Helpful
Replies
New
So, i was trying to purchase a wii u game through my mobile and hastily placed a bid (it was expiring soon) that included the title to the item first, which was long, so the last part which said “replacement case only” was not readily viewable by me until i got my bid in. Once I realized my mistake ...
9 Views
0 Marked Helpful
1 Replies
2 New
9
0
1
2
Views
Marked Helpful
Replies
New
Does anyone know of a seller EDWARDBMR 402 935 7 CA ? I made a purchase on 03-18-2018 but have not heard a thing back. However they did take my 13 dollars. Please advise, Thank you
2 Views
0 Marked Helpful
0 Replies
1 New
2
0
0
1
Views
Marked Helpful
Replies
New
Hi there! I need to remove the immediate payment required option from my listings to allow someone to buy multiple items, then wait for a combined total. Can anyone tell me how to do this?
2 Views
0 Marked Helpful
0 Replies
1 New
2
0
0
1
Views
Marked Helpful
Replies
New
Seller informed me that the shipping isn't possible and didn't make refund.
by in Member To Member Support | Updated by ol-nobull
8 Views
0 Marked Helpful
1 Replies
2 New
8
0
1
2
Views
Marked Helpful
Replies
New
I am not a business. I sell very few things here and there. I do not know what to do here.A buyer is asking me to change address after shipping. How should I approach this?
by in Member To Member Support | Updated by jame234
8 Views
0 Marked Helpful
1 Replies
2 New
8
0
1
2
Views
Marked Helpful
Replies
New
3 Views
0 Marked Helpful
0 Replies
1 New
3
0
0
1
Views
Marked Helpful
Replies
New
Dear Sir/madam i have bought a deodorant underarm bottle from this seller and he didnt ship the item still and its been one month to today. and that seller isnt responding to my messages even. so right now i dont need the item anymore from the seller and i need full refund of it RegardsRAufath
3 Views
0 Marked Helpful
0 Replies
1 New
3
0
0
1
Views
Marked Helpful
Replies
New
I have received and email with a link to retrieve my return shipping label, but every time I log in, it gives me this message: "We couldn't process your request because of a technical issue. Please try again".
5 Views
0 Marked Helpful
2 Replies
3 New
5
0
2
3
Views
Marked Helpful
Replies
New
when a buyer returns the item to seller, is it that only when seller receive it, then it would refund to the buyer. This is not fair to the buyer if this is so. A buyer pays before receive the item.
by in Member To Member Support | Updated by jame234
11 Views
0 Marked Helpful
3 Replies
4 New
11
0
3
4
Views
Marked Helpful
Replies
New
Hi eBay,You guys sent me a wrong fee, you sent me a fee for nothing. The stuff I sold has already been fined 9$ fee. then I sold nothing after that fee, then you guys sent me another $9 fee! so why did I get another fee if I didn't sell anything at that time or yet?Thank you Please respond as soon a...
3 Views
0 Marked Helpful
0 Replies
1 New
3
0
0
1
Views
Marked Helpful
Replies
New