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ebay bucks weren't applied - charged full amount to Paypal

This was the first time I have tried to use eBay Bucks. The bucks were not expired yet and when I completed checkout, I did apply the bucks to the total. It showed that the bucks were applied, and on Paypal, I got a verification code that the bucks voucher was valid. HOWEVER, the full amount was deducted from my Paypal account.

 

Does anyone know whether the voucher takes a few days, and is perhaps applied back to my Paypal account like a credit? Or did something actually go wrong with this transaction. Below is a screen shot of the Paypal transaction. You can see at the bottom that it should have only charged $26.97 to Paypal after the $11.50 in eBay Bucks were applied, but the net amount taken from me was $38.47.

 

Thanks for any help you can give!

PS. I have already contacted Paypal and they are investigating...

 

Screen Shot 2015-10-10 at 9.14.33 AM.png

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