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big delay

I Purchased this item (361119840194 ) from supplier called:ewwtnet , 

FREE SHIP for HTC Desire 816 Dual Sim Full LCD Screen w/ Digitizer+Tools ZVLS929

 

amount deducted from my credit card around 140 days until now 

and I contacting supplier to get my item cause I need it urgently

and all his reply was unprofessional and waist of time

I am really surprised how you allowing supplier with that behavior to deal through ebay 

I am really surprised from his reply extremely strange please check yourself  

 

Please check our correspond 

New message from: ewwtnet (111,035RedShooting Star)
Actually I am just a staff working in this company and I must follow the rules on my duty.

I really cannot help if your order was over 3 months. Thank you for understanding.

Have a nice day!!

Metal Wong
EC Trading Company

If you want more items, please go to our store via following link.
http://stores.ebay.com/easyworldwidetrading

 
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Your previous message

Sorry to tell you that your reply was provocative and unprovoked for me you are sending same text
that you sent before date 27 August 2015 ... you are copying and pasting same email
that really unbelievable and unprofessional at all you repeated your email seems that I did not discusse any thing with you before
Please find image from my purchasing history I bought this items almost 135 Days Now
and again you are asking me to rebid I will not bid cause I bought it directlly without biding
Please understand what I am writing to you or better to go to translation company to help you to comply properly with me
Kindly I need me Item asap

Find image for my purchasing history dated 18 April 2015 .... that amount already deducted from my credit card already

ewwtnet:

I am sorry I could not check it already if your order was over 3 months ago.

If in doubt, please notify us within 3 months, you may better bid this items again If you really want it. Thank you.

Your previous message

I did not bid and I will not bid again I bought that item last April 2015 exactly 18 April 2015
its extremely late more that expected so kindly send my item
I need exact date to receive my item, I can not wait more days
Why you are not sending ????

This money deduct from my account for more then 132 days now !!!!

please be fare to me this clear injustice I am facing now
you suppose to be a trusted supplier as I read
but what I am facing now not approving that

This my address as following

Name : Ahmed AL Gendi
Doha, Qatar
PO Box 31637

I will report ebay management about it soon if I did not get serious action
I attached image from my purchasing history from my ebay account
I need immediate action now

ewwtnet:

I am sorry I could not check it already if your order was over 3 months ago.

If in doubt, please notify us within 3 months, you may better bid this items again If you really want it. Thank you.

Your previous message

Really your answer disappointing me too much I am telling you that I paid for one item for almost 3 months now
Where is my item "HTC Desire 816 Dual Sim Full LCD Screen w/ Digitizer+Tools ZVLS929"

When you will send it .... why it takes all that time !!!!

ewwtnet:

I am sorry, have you purchased item from our store recently?

Thank you very much.

Your previous message

Dear Sirs,

Please be aware that I did not receive my item until today almost 3 months based still i did not get any update even from you

It's not acceptable to deal in that way

Kindly send my items asap

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