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Urgent help needed

 Good day people.

 

How do I get a message of '' UNPAID ITEM REMARK '' off my profile?

 

I sent the seller an email requesting him to update the shipping and he never did since 29june 2015! Instead he went ahead to report an unpaid item! Now ebay has put one unpaid item on my list! I find this unfair and am looking for EBAY customer support but in VAIN: Seriously sad and frusterated at the moment.  I was in desperate need to pay, I never got a reply till a case was slapped on me!

 

Sorry, I couldnt pay because the shipping details restricted me to. I emailed the customer on the 29th JUNE to update shipping details and send me invoice and he never replied to my email. I wanted the item so much but just couldnt pay due to destination restrictions!

 

The item stated worldwide shipping but at the moment I needed to purchase the item, the payment couldnt be processed because opf shipment restrictions.

How could I pay? 

 

Please help.

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