unpaid buyer left me a negative feedback

[ukraremodels]

Hello, so the buyer won the auction but not paying for the item and left me a negative feedback straight away. He left the feedback before I can open an unpaid item case 2 days after sale, now I close the case after 4 days but feedback is not removed. Should I able to contact ebay for remove the feedback because it seems unfair.

Thanks for the answers.

[bobbie354]

Best to call ebay and have it removed 

Automatically removed

We automatically remove defects, adjust your late shipment rate, and remove feedback when:

• The buyer didn't pay for a purchase and an unpaid item case is recorded against the buyer.