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Buyer left negative feedbacks

Hi , 

recently I bought a few lots from ebay ID user : bm442011  from France . I have pay shipping charges of 80 euro on a total of 193 euro.

I received two boxes with my items but since he mixted iron items with glass items some of them was damaged.When I asked a partial refund of 50 euro he was angry and he denied to refund me the 50 euro.

When I left him negative feedback he bought from me an item and without to pay it left me negative feedback.The next day ebay ID user : sergem14  from France bought from me four items and without to pay left me negative feedbacks.

All feedbacks are saying " Stay away very bad bad crook" .

I have asked from ebay to withdraw negative feedbacks and I am waiting to see what it will happens.

Any advise.

Regards

 Andreas

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Open the unpaid item claims.   When they don't pay, the will earn unpaid item strikes and the feedback will be eligible for removal. 

 

Block these user IDs from purchasing from you again.

 

You should open the item not as desribed claim against the seller.