Problems with post and member don`t back the money

[ieva_di]

Good morning,

There is problem. Please help me to solve it.

I bought a dress from China, it didin`t fit and I wanted to return back. I send by registered post, tracking number: RN063563419LT . 

Long time on the tracking China showed that it is on air.  The seller said that nothing got. So I filled report  for shipment search in Lithuania Post. Now I got their answer, that the item was delivered to seller and attached China post document (but I don`t understand anything). Look at the attached file. Also I add messages with seller. Now, he don`t asnwer to me. 

Dear 2011yafexstore, Hello, I was send you back this dress (read our letters). And you said that you don`t receive it. I fill the form to the Post for missing the item. Today I give the ansver, that you reveived it on 2015-04-13. They attached the photo. Please look. I hope you will answer on this my problem. In other case I have to write to Ebay policity. Waiting your reply, Ieva - i.poceviciute

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From: 2011yafexstore
To: i.poceviciute
Subject: Re: Returns: i.poceviciute sent a message about Long Chiffon Bridesmaid Prom Evening Party Cocktail Ball Gown Dresses Size 8 10+ #390848431685
Sent date: 14-May-15 09:56:40 BST

Dear i.poceviciute, Dear friend, I think it had been delayed by some reason. Shall we wait for more days? Is it OK? Looking forward to your reply. Regards! Amy - 2011yafexstore

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寄件者： i.poceviciute
收件者： 2011yafexstore
主旨： Re: Returns: i.poceviciute sent a message about Long Chiffon Bridesmaid Prom Evening Party Cocktail Ball Gown Dresses Size 8 10+ #390848431685
送出日期： 14-May-15 08:33:12 BST

Dear 2011yafexstore, Ok, we will wait. I don`t know why so long it goes to you 😞 - i.poceviciute

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寄件者： 2011yafexstore
收件者： i.poceviciute
主旨： 關於： 退貨: i.poceviciute 就 Long Chiffon Bridesmaid Prom Evening Party Cocktail Ball Gown Dresses Size 8 10+，編號為390848431685 的物品寄出訊息
送出日期： May-14-15 00:32:14 PDT

Dear i.poceviciute, Dear friend, I am sorry that we haven't got your returned item. Shall we wait for more days? Is it OK? Looking forward to your reply. Regards! Amy - 2011yafexstore

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寄件者： i.poceviciute
收件者： 2011yafexstore
主旨： 退貨: i.poceviciute 就 Long Chiffon Bridesmaid Prom Evening Party Cocktail Ball Gown Dresses Size 8 10+，編號為390848431685 的物品寄出訊息
送出日期： May-13-15 22:21:59 PDT

Dear 2011yafexstore, Hello, Maybe do you get this item? I sent to you back if you remember? - i.poceviciute

Long Bridesmaid Prom Dresses Evening Party Cocktail Formal Dress 6/8/10/12/14+20 Item ID: 390848431685 Order ID: 390848431685-512674152026 End time: 15-Sep-15 08:33:50 BST Buyer: i.poceviciute (43) 100.0% Positive Feedback Member since 03-Sep-12 in Lithuania Location: Lithuania, Lithuania Listing status: This message was sent while the listing was active.

Please help me to solve this problem, because I didn`t get the money back... Thank you.

Best regars,

Ieva Poceviciute

poceviciute.ieva@gmail.com

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