Disappearing listings

[jrleo1972]

My listings are starting to disappear, even after someone wins the listing.  Help

[comics-scifi-collectibles · Accepted solution]

@jrleo1972  

Here's a work around, let me know if it helps you or not: 

https://community.ebay.com/t5/Seller-Hub/Why-is-my-SOLD-auction-item-showing-up-as-UNSOLD/m-p/306844...

[comics-scifi-collectibles]

@jrleo1972  It turns out this is a fairly widespread issue.  

A few questions to help narrow down the issue so I can include the information in the list that myself and fellow mentors are submitting.   The answer to these questions can help tech figure out the issue. 

What platform are you using?  PC or the APP?

What listing form are using to view your listings?  

Seller hub OR the All selling page?  

Have you tried checking the view from both? 

All selling: 

https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextAllSelling

Seller hub: 

awaiting payment 

https://www.ebay.com/sh/ord/?filter=status:AWAITING_PAYMENT

Awaiting shipment:

https://www.ebay.com/sh/ord/?filter=status:AWAITING_SHIPMENT