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Case ID:5086216799

eBay Customer Support has placed the case on hold until Jul. 7 to allow time to provide additional documentation.
We have asked for more information from your customer to confirm the condition of the item received. If any additional information is needed from you we will request it through an email.
Case ID:
5086216799
Buyer ID:
123dugar
Request reason:
Request for return
 
 
                       
eBayeBay sent this message to Tatsuya Itakura (brand_jfa).
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Buyer has responded to your question about this item
 
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Dear brand_jfa,

it is a lot smaller than the picture,I barely can fit my wallet inside,can this bereturned,I was really hoping it was taller

- 123dugar
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 This is a message from buyer.
eBay told me 'your buyer has opened a case because the item they received was not as described.' but this return is due to buyer's misreading of the size and not my fault at all.
 
I had listed actual measurement of the bag in description table clearly.
Also the buyer bought 'Louis Vuitton PM bucket'. I have shipped Louis Vuitton PM bucket, same item in listing.
If the buyer wanted more bigger or taller one, buyer should buy 'Loius Vuitton bucket and SIZE GM'
 
THIS IS NOT MY FAULT AND I AM NOT SURE WHY I HAVE TO BEAR RETURN SHIPPING FEE.
PLEASE REVIEW THIS CASE FAIRLY.
 
PLEASE BACK TO ME ASAP.
 
Best regards,
Tatsuya
 
 

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