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Ask refundation

Hi I have got this email and tried to open case in resolution center but I cant. Can you help me about refundation because the item is deleted

 

You were recently involved in a transaction for the following item:  
162920781567 - Laser Distance Meter 100M Rangefinder Trena Laser Tape Build Measure Device Tool

We’re writing to let you know that an unauthorized third party may have accessed the seller’s account to list this item. The item has been removed from the site, and the transaction was cancelled. We ask that you take the following precautions:

- If you already paid for the item, you may be protected by eBay. Open a request with the Resolution Center and choose, "I bought an item. I haven't received it yet." You can access the Resolution Center by visiting:

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