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Local pick up cost me top rated status

This has to be a huge technical issue. I had a customer buy 17 items from me, and they picked it up from me directly, as they don't want the package to be stolen especially with 17 jewelry items. Customer picks up, pays, I marked paid and shipped. Eb...

Seller performance standard - automatic INR case recorded?

I just checked our performance standards (Performance Dashboard) and saw that INR tab is with yellow triangle (warning). I checked which transactions are in question and realized the following: 1st INR case recorded for a parcel sent to USA, sent wit...

How to quote a multiple purchase of eIS items to Japan?

A seller I'm mentoring has a situation with which I have zero familiarity. He sells individual records - vinyl LPs - as BuyItNow with Free Shipping domestically and eBay International Shipping to other countries. He has had some multiple purchases do...

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