04-29-2016 11:38 PM
04-30-2016 06:58 AM
Hello,
I suggest you open an upaid item claim, and give the buyer a chance to pay, before you relist the item. If you do relist the item (I believe this is what you mean by "open a new listing"), the current buyer can still make payment on the item and you are obliged to sell it to the that buyer, and you risk having two buyers expecting the one item.
Hope this helps you.
jpr