Selling

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Resolved! Feedback

I have auto-feedback set, when buyer pays and leaves feedback they receive positive feedback automatically. My buyers are getting feedback from me automatically, but I'm not getting feedback from them. Does anyone know why this is happening? I'm a ne...

Japanese sellers who don’t own what they sell…

Does EBay allow a seller to list an item they don’t actually own? I recently purchased an item on EBay that is still for auction on YJ. When I checked this seller’s other listings most were on YJ as well, under many different seller names. Is this co...

Resolved! Can someone explain the new feedback?

I noticed that when an order is delivered, the ability for the seller to leave feedback (the little icon) is gone, missing. I used to give a positive mark for the deliveries. But now ONLY the buyer can leave feedback. And most of my buyers have no le...

Buyer bought item for pick-up over year ago, arranged pick-up and never showed. Now wanting item.

I'm just curious how others would handle this. Over a year ago, probably closer to a year and a half now, a buyer purchased something and asked for local pickup. I agreed, even though I don't normally offer it. I was planning to meet him near an exit...

Buyer had an item that was not able to be delivered then left negative feedback

We recently had a buyer purchase an item from us that was not able to be delivered. Since we check tracking fairly often, once we saw that the package was not able to be delivered, we contacted the buyer. The buyer was actually contacted 3 times via ...

After filing official complaints, eBay froze my account instead of solving the issue

Following my previously described dispute process (see my earlier post for full background https://community.ebay.com/t5/Selling/Seller-Protection-Failed-Serious-Inconsistencies-Is-This-Allowed/m-p/35128156#M2575653), I recently escalated the issue t...

How I can listing more than 2500$

Resolved! How to remove FAQ from listings?

Hello All, I have listings that are displaying my answers to frequently asked questions from 18 years ago. These answers no longer apply to my listings. I can't seem to find how to turn them off in my listings or where to go to delete them altogether...

buyer requests a delay in shipping

what should I do when a buyer requests a delay in shipping and has already purchased the item. I don't want to get a ding on my acct. for late shipping. thankfully, Kathysplace

Did something change? Sales died.

Hi everyone,I usually sell about 20 items a month here and about 5 on etsy, but I haven't had any sales here this month. None, nada, zippo! Holy smokes, what's going on?! I've had 4 on etsy so far, so usually I'd be running about 15 here. Any ideas?P...

AI-Generated Descriptions Allow Misleading Listings

I recently had a frustrating experience with an eBay listing that exposed a serious issue with AI-generated descriptions. The seller used eBay’s automated description feature, which created a polished but vague overview that sounded more like a sales...

"What do you think of digital Islamic items? I'm new to selling these!"

Hey everyone! I'm a fairly new eBay seller, and I recently started a small store focused on unique digital and handmade prayer items (like smart tasbih counters, Islamic gifts, etc.). I’ve already sold a few items through auction, and it’s been excit...

I have not been an active buyer/seller, for the past few years.

I wanted to start buying/selling again. I had no complaints, and my user rating was 541. I hope someone remembers me from my old account, my user name was "tnshadows". How long does Ebay keep an account active ? I buy and sell mostly collectibles,coi...

payment disputes

This must be a new scam.Payment disputes.I sold an item on April 8th,The buyer received it and left a good feedback.Now on June 16 I receive a payment dispute saying the buyer doesn't recognize the payment.WTH.This is the second one in 2 months and t...

Useless representatives continually put the phone down mid call

Been trying to resolve an issue over the past 8 days - their AI systems flagged a few listing of mine as in policy violation incorrectly. I was told I would get a supervisor callback within 24 hours, DIDN'T HAPPEN. Tried to get through to the policy ...