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Buyer Provided the Wrong Shipping Address

Please advise on how to handle this situation? Please see our messages from last night. Note: After we started communicating, the Customer Confirms in a message to me they had the wrong address in the system. Order05-14040-53656Sales record no.450Sol...

Unwanted emails from supposedly 14 year old

I have received several unwanted email with different post names that say "I am a 14 year old and am interested in your item". Reported and blocked the first one a while back but got another one tonight. Tired of it and when you call CS agents they a...

Cant reach ebay support

Hey guys, Hoping you can help, TLDR: I cant seem to contact eBay to assist with an issue and every time i try using their chatbot it says "Hmm, looks like something went wrong. If you try again shortly it should be fixed." Is there another way to con...

All Things RVA Seller Circle Hub: January Meetings, Listing Days and Evenings and Recaps

Welcome to our January Hub! And welcome new sellers!This is for motivation, help, and not feeling that oh so alone feeling!These seller circles are for all of us. On listing days, think of them as a busy office. Sellers in and out of their chairs, pa...

AI or not AI

was told this is NOT AI by eBay so …

Need Help! Buyer Claims Item Delivered Wasn't Item Pictured

Item was not expensive... $20 price + $10 Shipping = $30 total Item received by buyer Jan 2. Same day buyer sends me message stating, "You sent me a damaged label bottle instead of the one pictured". Sends me an image of the damage he says the item h...

Coming back from time away.

JFYI It takes ebay's plumbers 2 days to turn your spigot back on.Came back from time away on Sunday.Water started dripping today.*Your results may vary.

Why are my auctions "NOT" getting any views and are not selling?

For months now my auctions are not getting views and are not selling. I would say in the last 4 or 5 months I have listed over 50 auctions and maybe I have sold 5 items. I have an excellent feedback record, have been on E bay for years and never had ...

Resolved! Buyer bought an item and claims it was delivered to the wrong address.

Hi All, It appears I’ve been hit with this one. A buyer with an address out of Miami, FL purchased an item - I printed the label provided by eBay - and sent it on its way. USPS showed it delivered. Soon after, the buyer messages me claiming it was de...

new scam that i am not aware of?

I sold a silver round and the buyer send me a message stating that he received the padded envelope torn open and in a plastic usps bag, no coin but the packing slip was still inside! I am surprised the post office delivered a open package with no ite...

When buyers cancel and become annoying about it...

So imagine this... 11pm an item sells. Sometime soon after the buyer asks to cancel (for whatever reason, doesn't matter to me). I'm SLEEPING at 11pm ET, and when I wake up I have messages at 2am, 3am, 4am... "why are you not cancelling my item??" "I...

Auto free relist of auctions

Was scheduling some unsold and noticed this at the top of the drop down list: "Auto Relist" It has probably been there for years but I never noticed it before. "Automatically relist these items [auctions] up to 8 times if they don’t sell. No ... fees...

Resolved! Blocking someone, current offer

Okay so I used the send offer feature and had someone that received the offer send me a rude and completely false message. Sounds a little unhinged to be honest.I blocked them but can they still accept the offer that was sent before they were blocked...

how to create a listing with variations

I have tried reading different articles, asking the AI assistant for help, googling, etc and I just can not figure out how to create a listing with variations. My screen just doesn't show variations as an option and I don't see how to allow it to. I ...

Question I have from switching from Free Returns to buyer pays return shipping

I need input from some of you who have been in either end of a “buyer pays return shipping” return. This return policy is new to me as I’ve recently switched from Free Returns. I have a buyer who says they bought the wrong size shirt and filed a remo...