Managed Payments Updates

[community_team]

As managed payments continues to expand to more sellers, and the capabilities of the program continues to grow.

You can read more about this change here, and leave any questions below so our experts can review. 

Please reply to this thread with questions, so our experts can review and reply.

[Anonymous]

Hello @hardrockpinstore,

Thank you for your reply. I just want to clarify the need for PayPal. Although managed payments sends payouts to the seller's bank account, that only applies to transactions that occur after an account is enabled.

If a seller has to issue a refund for a transaction completed through PayPal, then the refund must be processed through PayPal. 

Also, with managed payments, if an existing listing has commitments (orders, bids, offers, or the item is in a buyer's cart) before activation, those listings will remain unchanged. PayPal would still process those transactions. Other listings are automatically updated and payouts would go to the connected bank account.

[cthulhu-hand-lukes_com]

I appreciate that Charles, but we both know that it doesn't work that way. It's the 21st century; lags just don't happen like that anymore. That doesn't hold water with me, As long time Bar Manager I can tell you I had my people doing a "preauth" on all tabs, I know within a second whether you've got the funds. With Paypal, I can move my money if need be into my back with a few seconds, as often as need be. We have a local Big sale/street fair here on Labor Day, I went and had to pass on many items as all the money was tied up in MP as unavailable. I lost money, and SO DID YOU.

I'm top rated, long time, zero issue seller. You've lost so many of us in the upper management quest to become AZ, and I won't "kiss the ring" there either. Cut it out.

Those eBay staffers, not in managed payments, weren't trained up enough on how it works. therefore they gave out bad info. Lies? that may be too harsh, still, that makes so little difference as to make no difference at all.

Free advice, end it now, get your act together;  and do it in the off-season. Say the end of January through March 21'.

[mrms-sports-cards-and-collectibles]

Hello, I was recently switched to managed payments. I sell quite a few low cost items but high volume. With Paypal I was able to utilize micropayments or microtransactions where the per transaction fee was only 3%. Since I was switched over to managed payments, eBay is now charging a .30 percent transaction fee. If I sell a $1 item plus shipping, my cost has now significantly increased as the per transaction fee went from 3% to 30%, an increase of 27%. Does eBay plan on offering a micropayment or microtransation plan for those sellers that sell a lot of low priced items?

[mrms-sports-cards-and-collectibles]

I meant to say .30 cents per transaction and not 30% in my above message.

[allthingssurplus]

What is the reason to instantly hold monies from current payouts for returns.  How about taking the money when the Seller does the refund process.  We have sales in the $1000-6000 range.  If a Buyer changes their mind  as usual you penalize the Seller by taking money now for a refund in the future.  Its called cash flow, basic business 101.  You put the Seller in a position of digging into his pocket and put more money into cash flow to make what you took out from current sales.  When you, eBay, allow the walk on water Buyer to have close to two months to return an item taking the return funds now is just wrong.  The Buyer is not more or less safe if you wait for the item to be returned.  I changed our internal policy on Buyers that cancel right after they have paid.  With PayPal we would refund them the second they wanted to cancel.  Now I will not refund until I know their monies are in my bank.  Had that exact thing take place a week or so ago for a $500 sale.  Please tell why you need to do this money grab policy when it is just bad business for the Seller.

[allthingssurplus]

What is the reason to instantly hold monies from current payouts for returns.  How about taking the money when the Seller does the refund process.  We have sales in the $1000-6000 range.  If a Buyer changes their mind  as usual you penalize the Seller by taking money now for a refund in the future.  Its called cash flow, basic business 101.  You put the Seller in a position of digging into his pocket and put more money into cash flow to make what you took out from current sales.  When you, eBay, allow the walk on water Buyer to have close to two months to return an item taking the return funds now is just wrong.  The Buyer is not more or less safe if you wait for the item to be returned.  I changed our internal policy on Buyers that cancel right after they have paid.  With PayPal we would refund them the second they wanted to cancel.  Now I will not refund until I know their monies are in my bank.  Had that exact thing take place a week or so ago for a $500 sale.  Please tell why you need to do this money grab policy when it is just bad business for the Seller.

[tnmtntoys]

I am with you! I got blocked today and can no longer list items. I already manage 2 bank accounts and HECK NO I do not want a 3rd one and by no means do I want the funds going into my personal bank account, that has been hacked 2X in 10 months!! I’m a fan of PayPal too, so yes I will be leaving too! Best Wishes 

[cthulhu-hand-lukes_com]

Well, you're failing spectacularly. In your quest to become AZ? I'm listing much more there now, and so on, new venues to try every day. Hurt me? I'll do what I gotta do, Items sold on Saturday don't get disbursed till THURSDAY! AYFKM? I've got bills to pay that are business-related almost every day, I WILL NOT dip into my personal funds so you can roll my money into a short term interest account, which is the ONLY explanation. First check that bounces? "Out you go, Charlie."

The list of top-rated seller/long term well-respected sellers is becoming smaller daily, we're sick of your duplicitous nonsense. Straighten up and fly right, lying to people doesn't go to arbitration, that goes to court.

[cthulhu-hand-lukes_com]

It's called extortion. 

[spectralmedia]

AZ? Arizona?

[mrchrome.com]

We sell items between $200 and $2,000. The managed payment program is taking too much money from each sale. Has anyone figured out how to keep their fees at the same level they were before MP? What other selling platforms do you recommend instead of Ebay?