problem

[dennin7154]

bought a laptop and i questioned the seller about wrong thins in his listing and he was trying the old bait and switch he listed specs on a more expensive laptop when i confronted him he finally agreed  to cancel and not ship

but he didn't tell ebay and ebay wont refund my money i have tried many calls but no answer i did do a live chat

but they can't do anything

so my money is charged and a frauder has won

i have been with ebay for 20 years but they care nothing for me

anyone have an idea

[chevymontecarlo88 · Accepted solution]

If you are unable to open a Item not as Described, you should be able to contact your Credit Card Co. (card used to pay for) and dispute the charges. 

[r_lresale]

Did the seller ship the item? You can open an item not received case 1 day after the last estimated delivery date.

[dennin7154]

Seller did not ship he relisted ebay holding me up on credit because the seller did get a tracking number so ebay won't talk until the delivery date expires and I have opened a credit card dispute